Sales and Customer Service Representative
Sales and Customer Service Representative
Posted on :
24-07-2025
Employer Active
1 Vacancy
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Hourly Salary
$ 20 - 30
Vacancy
1 Vacancy
Posted on :
24-07-2025
Job Description
Benefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Who We Are:
is a leader in our industry remanufacturing and distributing parts for diesel fuel injection systems in Ford Chevrolet and Dodge/Ram trucks. Our company was founded in 2009 by San Luis Obispo natives who wanted to find a better way to help diesel truck owners get the parts they need. We pride ourselves in utilizing innovative technology to improve our products and provide a better experience for our customers every day. We are looking for committed team members who share our values and want to grow their career with a reputable company. We offer a complete benefits package that includes Paid Time Off Paid Holidays Medical Dental Vision and Life insurance as well as VIP access to company sponsored events and team-building activities. We are also proud supporters of the Central Coast community and sponsors of SLO Blues Baseball Cal Poly Athletics as well as local rodeos and other community functions.
Sales and Customer Service Representative Job Duties:
The main function of this role is to handle inbound and outbound phone calls emails and chats from our customers. This means accepting orders over the phone answering customer questions about the status of their order and fielding calls to address warranty issues or other customer concerns. Team members are expected to be extremely detail oriented thorough and accurate. This role typically involves making or receiving upwards of 50 calls per day. Ability to navigate computer programs type and process data quickly is a must.
Experience Needed:
Our ideal candidate will have experience in a similar environment. Basic phone and computer skills (Apple products) and experience using Salesforce are highly recommended. Mechanical experience specifically in the automotive industry is a plus but not required. Our team members work in a brand-new climate-controlled office with an excellent view. Must be able to be seated working in front of a computer for 7-8 hours per day.
What We Value:
Highest Quality: We know quality is paramount in everything we do; this allows us to be proud of our work. We take pride in delivering the best possible products to our customers every day.
Attention To Detail: We obsess over the details big or small. Accuracy is the main focus at all times.
Reliability: We rely on teammates to work together effectively to complete daily tasks and to achieve strategic goals. We help each other succeed.
Dedication: We are dedicated to professionalism speed and efficiency always exceeding expectations.
What We Offer:
Competitive Hourly Pay - depending on work ethic experience and character. We reward hard working dedicated employees with regular pay increases.
Performance based bonus opportunities
Medical Vision and Dental Benefits
401K Retirement Plan with 4% Employer Matching
Paid Holidays
Paid Vacation and Sick Time
A break room stocked with snacks and drinks
VIP access to company sponsored events
Regular team lunches and BBQs
is a leader in our industry remanufacturing and distributing parts for diesel fuel injection systems in Ford Chevrolet and Dodge/Ram trucks. Our company was founded in 2009 by San Luis Obispo natives who wanted to find a better way to help diesel truck owners get the parts they need. We pride ourselves in utilizing innovative technology to improve our products and provide a better experience for our customers every day. We are looking for committed team members who share our values and want to grow their career with a reputable company. We offer a complete benefits package that includes Paid Time Off Paid Holidays Medical Dental Vision and Life insurance as well as VIP access to company sponsored events and team-building activities. We are also proud supporters of the Central Coast community and sponsors of SLO Blues Baseball Cal Poly Athletics as well as local rodeos and other community functions.
Sales and Customer Service Representative Job Duties:
The main function of this role is to handle inbound and outbound phone calls emails and chats from our customers. This means accepting orders over the phone answering customer questions about the status of their order and fielding calls to address warranty issues or other customer concerns. Team members are expected to be extremely detail oriented thorough and accurate. This role typically involves making or receiving upwards of 50 calls per day. Ability to navigate computer programs type and process data quickly is a must.
Experience Needed:
Our ideal candidate will have experience in a similar environment. Basic phone and computer skills (Apple products) and experience using Salesforce are highly recommended. Mechanical experience specifically in the automotive industry is a plus but not required. Our team members work in a brand-new climate-controlled office with an excellent view. Must be able to be seated working in front of a computer for 7-8 hours per day.
What We Value:
Highest Quality: We know quality is paramount in everything we do; this allows us to be proud of our work. We take pride in delivering the best possible products to our customers every day.
Attention To Detail: We obsess over the details big or small. Accuracy is the main focus at all times.
Reliability: We rely on teammates to work together effectively to complete daily tasks and to achieve strategic goals. We help each other succeed.
Dedication: We are dedicated to professionalism speed and efficiency always exceeding expectations.
What We Offer:
Competitive Hourly Pay - depending on work ethic experience and character. We reward hard working dedicated employees with regular pay increases.
Performance based bonus opportunities
Medical Vision and Dental Benefits
401K Retirement Plan with 4% Employer Matching
Paid Holidays
Paid Vacation and Sick Time
A break room stocked with snacks and drinks
VIP access to company sponsored events
Regular team lunches and BBQs
Compensation: $20.00 - $30.00 per hour
Our Mission
At it is not only our job to provide customers with the best experience possible it is our purpose. As the industry-leading team we challenge the status quo. We never compromise in the pursuit of continuous improvement striving to become the best versions of ourselves.
Core Values
We Work H.A.R.D.
Highest Quality
We know quality is paramount in everything we do this allows us to be proud of our work.
Attention to Detail
We obsess over the details big or small. Accuracy is the main focus at all times.
Reliability
We rely on our teammates to work together effectively to complete our daily tasks and to achieve our strategic goals.
Dedication
We are dedicated to professionalism speed and efficiency always exceeding expectations.
About us
was founded in San Luis Obispo California in 2009. After having to replace the injectors in an LB7 Duramax we realized that there needed to be a better way for diesel pickup owners to get quality fuel injection parts for their trucks at reasonable prices. We offer parts for Duramax Cummins and Power Stroke Diesel engines. Our expert technicians are trained to test and service all the products we offer.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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