Selling Assistant, Women%27s Shoes
Selling Assistant, Women%27s Shoes
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Salary Not Disclosed
1 Vacancy
Job Description
Inclusive Benefits
Your Role
The Selling Assistant leads with a focus on customer service and relationship-building embodying Bergdorf Goodmans values of Excellence Imagination & Graciousness. Thriving in a fast-paced luxury environment this role supports the department in delivering seamless personalized experiences to our most discerning clients. Balancing front-facing service with essential operational responsibilities this role plays a vital part in upholding the highest standards of excellence while growing within a premier retail setting.
Key Responsibilities
- Remain active and visible on the sales floor providing a welcoming presence and greeting clients
- Partner with management to support store openings and closings
- Assist Sales Associates with inbound interselling by offering product knowledge and on-the-floor support
- Build strong working relationships with associates across all departments
- Organize appointment scheduling and manage client interactions to ensure a seamless experience
- Maintain and update client information to nurture lasting relationships
- Process transactions accurately and efficiently at the POS
- Handle post-appointment follow-up including order tracking alterations coordination and sending thank-you notes
- Support digital selling initiatives and contribute to enhancing the teams social media presence
- Help organize exclusive gifting programs and special experiences for top clients
- Ensure all unsold merchandise is properly returned to stock
- Maintain the cleanliness and presentation of fitting rooms coordinating with housekeeping and maintenance as needed
- Support inventory management including reconciliation and stock accuracy
- Help maintain merchandise protection standards and overall floor organization
- Communicate effectively with peers leadership and high-level clientele
- Demonstrate strong attention to detail and the ability to manage multiple priorities simultaneously
- Exhibit excellent organizational skills and ensure timely follow-up on tasks
- Stay up to date with POS systems and client management tools to optimize workflow
- Perform additional tasks and assignments as needed to support business operations
What You Bring- A strong interest in fashion and a desire to learn and grow in luxury retail
- The ability to thrive in a fast-paced environment while maintaining excellent service standards
- A solution-oriented mindset with the ability to adapt and resolve challenges quickly
- A collaborative win together mindset
- Basic proficiency with MS Office Product Suite advanced proficiency preferred
- Certain roles may require standing bending climbing stairs and lifting and carrying up to 10 pounds
- Flexibility to work evenings weekends and holidays
Employment Type
Full Time
Key Skills
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