Spanish Speaking Sales Officer - Monday to Friday
Spanish Speaking Sales Officer - Monday to Friday
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Job Description
We are currently seeking a Sales Officer fully fluent in Spanish who is based in Malta and holds either a valid work visa or an EU passport. The successful candidate will join a collaborative team responsible for managing sales activities onboarding new customers and handling document verification processes within a loan portfolio. The role involves working closely with other members of the Sales team to continuously enhance efficiency and drive overall performance. Familiarity with the Spanish market or cultural context will be considered as a must
Tasks
- Proactively pursue new sales opportunities by implementing designated strategies and directives.
- Meet sales targets and deadlines set by the team.
- Collaborate with fellow team members to enhance process efficiency and achieve better outcomes.
- Handle customer onboarding and verification following operational procedures and policies.
- Gain a deep understanding of the organizations products and ensure accurate information is provided to customers.
- Address customer inquiries promptly through email SMS and phone channels.
- Deliver exceptional customer experiences.
- Liaise closely with various departments within the organization particularly in payments and collections to ensure smooth and transparent interactions.
- Uphold the organizations code of ethics and related policies.
- Contribute to the production of sales reports.
- Participate in the training and mentoring of team members.
- Assist in documenting operational procedures for the team.
- Offer suggestions and ideas for enhancing operational systems processes and procedures.
- Undertake additional tasks as assigned by the team leader.
Requirements
- Have minimum 1 year of experience in Telesales Cold Calling or Online Customer Support
- In Possession of a valid work permit in Malta
- Proficient in English and Spanish (native) languages.
- Demonstrated experience in sales of financial products.
- Familiarity with customer onboarding and documentation verification processes.
- Quick learner with a passion for sales.
- Strong communication skills with a focus on achieving results.
- Ability to work independently.
- Good proficiency in Microsoft Office tools particularly Excel.
Benefits
- Health Insurance
- Potential salary Increase after successful probation
- Commissions and Bonuses
- Annual performance bonus
Employment Type
Full Time
