drjobs Network Technician – Consultant (Onsite)

Network Technician – Consultant (Onsite)

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1 Vacancy
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Job Location drjobs

Columbia - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title: Network Technician Consultant (Onsite)

Location: Columbia SC

Duration: 06 Months

Job Description:

Daily Duties / Responsibilities:

  • Works under limited supervision in the administration planning installation configuration maintenance and support of computer hardware software printers and network connectivity.
  • Updates tickets in the ticketing system on all it-related issues and assists helpdesk personnel with lower tier support when requested.
  • Monitors cyber threats attacks and vulnerabilities such as viruses ransomware worms trojans keyloggers adware bots rats and logic bombs.
  • Participates in network troubleshooting for connection-based issues between endpoint devices and distribution switches.
  • Processes inventory and maintenance requests for computer systems and printers on the network.
  • Conducts and aids in inventory of computer equipment across all agency regions of sc.
  • Assists in preparing new systems and devices for employees.
  • Updates active directory information for users and conducts password resets and system configuration updates using SCCM.

Additional Required Deliverables Include:

Documentation

  • Technical
  • User Documentation

Knowledge Transfer

  • Technical Training
  • User Training
  • Official Knowledge Transfer Sessions
  1. Screen sharing
  1. Recorded

Weekly Status Reports to Hiring Manager

  • Accomplished
  • Planned

Required Skills

  • Experienced in enterprise desktop support and customer service.
  • Skilled in desktop administration for windows 7 and windows 10.
  • Demonstrative abilities to troubleshoot desktop printer network and MDM iPhone ISSUES.
  • Excellent customer service and communication skills via phone email and in-person working with a wide range of situations and personalities
  • Must be able to efficiently perform remote and onsite technical work. Could be supporting people at different sites.
  • Must be able to update user and system information in active directory and SCCM.
  • IT network virtual environments Database and storage
  • Windows 10 Or 11 Enterprise
  • GPO (Windows Group Policy Object) Administration
  • Windows Security - Group Policy
  • VoIP
  • Windows SERVER 2019
  • M365

Preferred Skills

  • Strong personal ethical and moral standards
  • Good understanding of Desktop Support concepts for the enterprise as it relates to troubleshooting network endpoints.
  • Good interpersonal skills
  • Proactive and Self-motivated
  • Self-starter with the ability to prioritize workload and manage time.
  • Willingness to learn new things and take ownership.

REQUIRED EDUCATION:

  • Bachelors degree or masters degree in computer science Or Information Systems/Technology Management Or equivalent work experience.

Preferred Certifications:

  • A
  • Network
  • Security
  • MCSA: Windows 10

Employment Type

Full-time

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