drjobs Digital Product Manager

Digital Product Manager

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1 Vacancy
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Job Location drjobs

Washington - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are seeking a versatile and experienced Digital Product Manager to drive the strategy and development of innovative digital products for both internal and external customers. The ideal candidate will combine a strong understanding of Product Management User Experience (UX) Research and Design Thinking with critical experience in governance risk and regulatory compliance. This role is perfect for a strategic thinker who can navigate the complexities of a large organization particularly within the transportation or customer service industries and translate technical capabilities into user-centric solutions. Youll be responsible for managing the entire product lifecycle ensuring our digital offerings are not only innovative and user-friendly but also meet all corporate IT and regulatory standards.

Responsibilities

  • Lead the product lifecycle from ideation to launch including defining product vision strategy and roadmap.

  • Conduct user research and apply Design Thinking methodologies to inform product decisions and drive continuous improvement.

  • Manage product experiences for internal and external customers within a complex environment such as a Customer Care Center.

  • Collaborate with cross-functional teams including engineering design operations and compliance to ensure product success.

  • Ensure all digital products adhere to governance risk and regulatory oversight requirements.

  • Utilize data and user feedback to prioritize features and make informed product decisions.

Qualifications

  • Proven experience as a Digital Product Manager with a strong background in UX Research and Design Thinking.

  • Demonstrated experience with governance risk management and regulatory compliance.

  • Previous experience in the transportation or customer service industries is required.

  • Knowledge of IT Operational Technology (OT) corporate tech rail domain or other industrial technologies.

  • Experience managing digital experiences for internal and external customers in a complex environment.

  • Excellent communication leadership and stakeholder management skills.

Required Skills : Product Management

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No

Employment Type

Full-time

Company Industry

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