Beverage Server (Horseshoe Bossier)Part Time
Beverage Server (Horseshoe Bossier)Part Time
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1 Vacancy
Job Description
JOB SUMMARY:
Creates a warm and friendly atmosphere for our guests by providing fast friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required.
GENERAL REQUIREMENTS:
- Must be at least 21 years of age.
- High school diploma or GED required.
- Skilled in basic math in order to count money and present change correctly.
- Knowledge of guest charge procedures.
- Must possess excellent customer service and communication skills.
- Able to work at a fast pace in mentally and physically stressful situations.
- Knowledgeable of or able to learn tray service cocktail ingredients.
- Available to work required schedule which may include nights weekends holidays and overtime.
- Must be able to read write speak and understand English.
Essential Job Functions:
- Ensures player satisfaction at all times.
- Provides personalized service and uses guest name.
- Resolves service problems according to Service Recovery guidelines.
- Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos.
- Actively promotes casino events and programs.
- Works closely with Total Rewards to promote new card sign ups and relay benefits.
- Provides fast friendly professional beverage service to casino guests.
- Supplements tray with extra product to provide immediate or interim guest satisfaction.
- Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines.
- Promotes guests sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time.
- Takes drink orders communicates with bartender utilizing the proper calling order assists in the preparation of drinks and presents drinks to guests.
- Handles money according to departmental procedure.
- Maintains a general knowledge of alcohol by brand and cocktails by ingredients.
- Ability to work well with others including but not limited to beverage servers bartenders bar backs beverage supervisors and beverage managers.
- Maintains a clean and stocked workstation.
- Clears empty glasses from work station/area.
- Services guests according to the company standard sequence of service.
DEAMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:
PHYSICAL & MENTAL:
- Able to respond to visual and auditory cues.
- Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses pens pads garnishments money etc.).
- Able to walk at least 2 miles during shift.
- Able to bend stoop and twist when serving cocktails standing and walking for periods up to 8 hour shifts wearing oneinch(minimum height) heels.
WORK ENVIRONMENT:
- Able to work in areas containing secondhand smoke high noise levels and bright lights.
- Able to work at a fast pace in often crowded/noisy environment.
CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
Employment Type
Part-Time
