Support optimization and further development of the IT systems used in the department (primarily SAP/MES) as well as advising affiliated units on related topics.
- Development of seamless and highly integrated IT processes to holistically improve business workflows while ensuring cross-plant standardization
- Support in the implementation configuration and maintenance of IT applications used within the respective department (primarily SAP/MES RPA etc.)
- Independent resolution of system issues or creation and routing of IT tickets to higher-level support units (local / BU / global IT)
- Analysis of end-to-end business processes and identification of optimization opportunities through SAP and other IT solutions (e.g. Industry 4.0 applications)
- Close collaboration with departments and internal and external stakeholders in the design and implementation of best practice IT processes
- Independent execution of required system adjustments (customizing) during productive operations considering cross-plant synergies and compliance with documentation requirements of the medical industry
- Independent planning and delivery of training sessions and workshops for employees as well as user support to maximize the use and efficiency of IT systems
- Active support for migrations (including the transfer of existing datasets) and validation of related concepts and processes in the test system
- Independent creation of process documentation validation documents reports and analyses to ensure sustainable documentation of IT standards
- Regular exchange with Key Users at all MDS sites with the goal of implementing standardized and cross-plant IT solutions
Qualifications :
- Knowledge typically acquired through a 3-year vocational training program e.g. as an IT specialist or equivalent and expanded through at least 5 years of experience in a comparable role in IT administration / IT service. This position requires advanced specialized knowledge in ERP administration (Key User level)
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time