MD, Crew Workforce and Schedule Planning

Intro

Are you ready to explore a world of possibilities both at work and during your time off Join our American Airlines family and youll travel the world grow your expertise and become the best version of you. As you embark on a new journey youll tackle challenges with flexibility and grace learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why youll love this job

The Crew Workforce and Schedule planning team is responsible for establishing the optimal staffing levels for the airline while balancing network supportability operational reliability crew member satisfaction and enterprise cost. As airline flying schedules follow ever changing consumer demand accurately forecasting crew manpower requirements is critical to running a reliable operation. Similarly establishing efficient yet reliable crew schedules is critical to ensuring we optimally use our crew resources (both pilots and flight attendants) and deliver reliable schedules for our crew members. The Managing Director for this team will lead a team of approximately 50 team members divided between the Crew Workforce Planning team and the Crew Schedule Planning team.

What youll do

• Lead the team in engineering robust staffing plans for both pilot and flight attendant workgroups while balancing operational reliability crew member satisfaction and enterprise costs.
• Leverage advanced analytics to forecast optimize track report and manage crew business variables
• Drive execution of the staffing plan through schedule construction tools and overseeing all preferential bidding system (PBS) production processes
• Drive continuous improvement of manpower analytics tools - crew staffing models reserve forecast training optimization engine training assignment model and 360-loop validation to ensure model integrity and operational relevance.
• Drive continuous improvement in crew sequence construction tools and fidelity
• Lead operational and financial analysis of business variables including but not limited to flying schedules labor contract provisions regulatory provisions and technology.
• Engage actively with Crew Scheduling Operations at the IOC and floor supervisors in staffing plan execution
• Partner with Training leadership for both pilots and flight attendants to ensure staffing plan readiness at all times
• Partner with Flight and Flight Service groups on staffing variables impacting our crew members and facilitate effective communication of changes.
• Partner with Network and Schedule planning teams to maximize crew supportability of airline flying plans while maintaining planned operational reliability profile and crew member satisfaction levels.
• Partner with Finance team to deliver on key efficiency initiatives and support the monthly and annual Pilot and FA payroll forecast process (i.e. Budget)
• Partner with Financial Planning & Analysis team in securing timely approval for hiring proposals and other resource requests.
• Partner with Labor Relations on contractual provisions
• Engage with union representatives both APA and APFA in partnership with Flight and Flight Service leadership. Engagement with front-line Pilots and Flight Attendant in multitude of forums.

All youll need for success

Minimum Qualifications- Education & Prior Job Experience

• Demonstrates the highest standards of personal ethics and integrity
• Bachelors degree in Aviation Business Economics Mathematics Statistics Finance Engineering or related technical field and/or equivalent experience/training
• 10 years of experience in leadership roles overseeing large workgroups with cross-functional teams

Preferred Qualifications- Education & Prior Job Experience

• Previous experience in Operations planning Crew Resource planning Airline planning Strategic business planning and/or Business forecasting preferred
• Understanding of existing pilot and/or flight attendant JCBA is a plus

Skills Licenses & Certifications

• Exceptional leadership and strategic decision-making skills
• Excellent problem solving negotiation and critical thinking ability
• Extensive experience managing and implementing large complex projects
• Action-oriented results-driven future-focused leader with a natural aptitude for seeking opportunities that transform existing business models
• Ability to be flexible in a rapidly changing environment
• Demonstrated ability to lead others in solving complex analytical problems
• Proven ability to collaborate and develop strong productive relationships at all levels both internally and externally
• Excellent communication presentation and interpersonal skills with ability to interact and influence effectively with all levels both verbally and written
• Commitment to coaching mentoring and serving as a role model for all team members
• Believes in and promotes the American Airlines five leadership attributes:
  • Caring We care about all team members
  • Collaboration We succeed as a team
  • Development We build future leaders
  • Results We drive to be the best
  • Future We continually challenge the status quo

What youll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world You your family and your friends can reach 365 destinations on more than 6800 daily flights across our global network.
• Health Benefits: On day one youll have access to your health dental prescription and vision benefits to help you stay well. And thats just the start we also offer virtual doctor visits flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself thats why our wellness programs provide you with all the right tools resources and support you need.
• 401(k) Program: Available upon hire and depending on the workgroup employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program pet insurance and discounts on hotels cars cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers suppliers communities and shareholders helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifes journey Feel free to be yourself at American.