Customer Service Assistant
Customer Service Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a reliable and proactive Customer Service Assistant to join our team in Los Angeles. The ideal candidate will be responsible for handling client inquiries resolving issues and ensuring a positive customer experience. This position requires excellent communication skills a detail-oriented mindset and the ability to work in a fast-paced environment.
Responsibilities
Respond promptly to customer inquiries via phone email and in person
Provide accurate information about products and services
Resolve customer complaints with professionalism and efficiency
Maintain and update customer records in the system
Collaborate with internal departments to address customer needs
Follow communication procedures and guidelines
Perform administrative support tasks as needed
Qualifications :
Qualifications
High school diploma or equivalent (associate degree preferred)
1 year of experience in customer service or administrative roles
Strong communication and interpersonal skills
Proficiency in Microsoft Office and customer service software
Excellent organizational and time-management abilities
Ability to remain calm under pressure and handle challenging situations
Additional Information :
Benefits
Competitive annual salary ($50000 $55000)
Opportunities for professional development and internal growth
Supportive and team-oriented work environment
Paid time off and holidays
Health dental and vision insurance packages
Ongoing training and skill-building programs
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
