Job Summary:

Direct the daily operations and personnel functions of the Universitys Conference & Events Services and the Universitys Student Union. Responsible to ensure a safe and welcoming environment for the users of Conference and Events Services venues and is charged with delivering the highest level of customer service to internal and external stakeholders as they coordinate campus events Serve as the primary point of contact external clients and large-scale events. Coordinate campus wide resources and offices to ensure exceptional experiences. Responsible for collaborative oversight support planning and execution of large-scale university events such as but not limited to University graduation

Essential Functions:

30% Supervise the work activities of Conference & Events Services staff and Student Union operations staff (including maintenance and technology game room building operations and student union scheduling). Provide vision and leadership to staff by establishing fiscal and programmatic goals and benchmarks. Lead the unit in support of successful execution of significant university events such as university graduation.

25% Direct the daily activities of the department while performing various administrative tasks and planning functions.

20% Develop and evaluate the departments master planning initiatives that pertain to student union renovations and Conference and Events Services long range planning including the bid process planning and oversight of external contracts for student union tenants such as but not limited to the bookstore and banking locations. Establish revenue goals and objectives.

15% Coordinate a close positive relationship with internal stakeholders such as Residence Life and Housing Dining Services Athletics Student Recreation and Wellness Center University Scheduling Hower House EJ Thomas General Council Risk Management and college and division event planners to ensure the successful delivery of events.

10% Prepare the department budget and monitor spending while developing revenue enhancement strategies and expenditure controls.

Education:

Requires a relevant Bachelors Degree

Licenses/Certifications/Requirements:

None.

Experience:

Requires a minimum of 4 years experience in student affairs or student union facility operations and management with a minimum of three years of supervising both professional and student staff. Experience in developing overseeing and managing a

budget and an understanding of the delivery of superior customer service to a wide variety of constituents required. An articulate

understanding of the mission culture climate and environment of a metropolitan university and experience working with students

of diverse educational racial ethnic and cultural backgrounds preferred. Excellent written and verbal communications skills

computer literacy and demonstrated literacy and demonstrated leadership ability preferred. Masters degree preferred.

Leadership:

Direct supervision as a first-line supervisor over exempt staff (and non-exempt staff if applicable).

Physical Requirements:

Job is physically comfortable; individual is normally seated and has discretion about walking standing etc. May occasionally lift very lightweight objects.

Working Conditions:

Standard working environment with possible minor inconveniences due to occasional noise crowded working conditions and/or minor heating/cooling or ventilation problems. Near continuous use (>70% of the time) of a video display terminal.

Application Instructions:To apply for this position you must complete the on-line application and attach a resume a cover letter and a list of three professional references to your profile. Please include contact information including email addresses for your professional references.

Application Deadline: Review of applicants will beginAugust 21 2025 and continue until the position is filled.

Compensation:The compensation for this position is commensurate with experience.

Union Affiliation (if applicable):

For assistance with your application or attachments please contact the Human Resources representative listed:

Background Check Statement

The University of Akron is committed to providing a safe environment for all students and employees. The University endeavors to protect the health welfare and safety of all students employees and visitors on our campus. As such all offers of employment with The University of Akron are contingent upon verification of credentials and satisfactory completion of a criminal background check. Some positions may require additional credit investigation and a pre-employment driving record search.

Non-Discrimination Statement

The University of Akron is an Equal Education and Employment Institution. View our Non-Discrimination Statement for more information. Equal Opportunity Employer including disability/veterans.

State of Residence Statement

It is the expectation of the University of Akron that allwork performed as an employee ofthe University will be performed in Ohio.