Warranty Clerk (Experience Required)
Warranty Clerk (Experience Required)
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Job Description
Warranty Clerk
Utah--In-Person
At Heritage Auto everything we do centers on building an atmosphere where our guests feel at home. Our Heritage family supports one another to achieve the highest-possible quality standards while lifting our home-town communities through principles of honesty integrity and trust. Regardless of where or when a guest visits Heritage Auto it is our vision that they will recognize their experiences as the Heritage way.
The Heritage way is a culture that empowers customers to buy sell or service their vehicle the way they envision it happening.
If youre looking to join a company that values teamwork customer satisfaction and community involvement Heritage Auto is the place for you. Come be a part of a team that makes a difference every day!
Heritage Auto Your Home-Town Dealer with the Biggest Deals.
Heritage Auto Group is currently seeking a Service Writerto join our growing team! Please note that this is an in-person position located at one of our six dealership locations in Brigham City UT; Evanston WY; Vernal UT; Tremonton UT; North Logan UT
Our family of dealerships includes: Heritage Chrysler Jeep Dodge RAM of Brigham Heritage Chevrolet GMC of Evanston Heritage Chevrolet of Vernal Heritage Chrysler Jeep Dodge RAM of Tremonton Heritage Chrysler Jeep Dodge RAM of Logan Heritage Ford of Tremonton Heritage Ford of Vernal
You might be a great fit for any of our fantastic dealerships. This is a great opportunity to start or grow your career with a company that values people teamwork and advancement.
Description of the role
The Service Writer at Heritage Auto Group will serve as the primary point of contact for customers requiring vehicle maintenance or repair services. They will be responsible for accurately documenting customer concerns obtaining necessary approvals and coordinating with the service department to ensure timely completion of work orders. We are looking for Warranty clerks with Ford CDJR or Chevrolet backgrounds.
Compensation and Benefits:
- Competitive Pay
- Flexible Working Hours
- Health & Dental Insurance
- Life Insurance
- Holidays off
- PTO
- 401(K) with employer match
- Professional development opportunities
Responsibilities
- Interact with customers to understand their vehicle service needs
- Document customer concerns and vehicle symptoms
- Provide accurate estimates and obtain necessary approvals
- Communicate with the service department to schedule repairs or maintenance
- Follow up with customers to ensure satisfaction with services provided
Requirements
- Excellent customer service and communication skills
- Strong attention to detail and organizational skills
- Knowledge of automotive maintenance and repair processes
- Prior experience in a similar role preferred
- Must have FordCDJR or Chevrolet background
Heritage Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Employment Type
Full-Time
