Pension Analyst, Quality Assurance
Pension Analyst, Quality Assurance
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Job Description
At CAAT were passionate about what we do. And it shows!
Here youll find a cultural spark in everything we do from the way we partner with members and employers to the way we work collaborate and grow. It doesnt just feel different at CAAT. It is different. Were one of the fastest-growing pensions in the country for a reason. We challenge the status quo making a real impact on the hundreds of employers we serve from education institutions to major corporations and household brands. And were just getting started. Driven by core values and a shared purpose were fierce champions for better retirement security known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit wed love you to be a part of it.
About the Role:
We are seeking a Pension Analyst Quality Assurance to help drive CAATs mission and growth this role you will conduct comprehensive assessments to ensure that our tools processes and systems meet the highest standards for our team members and employers.
The purpose of this role is to perform ongoing quality assessments defect analysis User Acceptance Testing (UAT) and support system and product rollouts to ensure seamless administrative readiness.
As the Newest Member of our Team Youll:
Conduct quality inspections and tests on various pension processes to identify system or process gaps identify root cause mitigate risks and ensure compliance with plan rules and applicable pension regulations and legislative requirements.
Develop regular audit reports with findings risk assessments and propose corrective actions
Collaborate with cross-functional teams (e.g. Member Services Employer Services IT) to resolve issues and support QA initiatives.
Conduct User Acceptance Testing (UAT) by developing detailed test matrices identifying key test scenarios executing test cases and analyzing results. Collaborate with IT to address defects and ensure system readiness for production use.
Identify document and analyze defects in system processes and functionalities working with IT and other stakeholders to prioritize and resolve issues.
Facilitate change management efforts within the pension administration teams by facilitating process improvements documenting changes and ensuring smooth adoption of new systems tools and practices.
Provide ongoing support to the pension administration teams on system updates process changes and new functionalities. Lead ad hoc training sessions and contribute to continuous process improvement initiatives.
To Succeed You Bring:
A College Diploma or University Degree with a minimum of 3 years of experience in Multi-Employer Pension Plans (MEPP) public sector pension administration or with an outsourcing service provider.
A strong understanding of pension administration processes systems pension plan texts and applicable legislation.
Experience in auditing and conducting quality reviews to ensure compliance with plan rules and applicable pension regulations and legislative requirements.
Experience in collecting synthesizing organizing and interpreting data or information and draw actionable conclusions.
Strong analytical and problem-solving skills with a keen attention to detail and a solid mathematical aptitude to identify and address complex issues.
Clear and effective communication skills both written and verbal with the ability to convey technical concepts to non-technical stakeholders.
Hands-on experience in testing documenting system changes and implementing new pension systems including familiarity with testing methodologies defect analysis quality reviews and maintaining data integrity.
Proficiency in Microsoft Excel with experience using SQL or Power BI considered an asset.
Exceptional judgment and decision-making abilities particularly in high-pressure situations ensuring the best outcomes for both the team and the organization.
A collaborative mindset with a proven ability to work effectively in teams build relationships and contribute to a positive supportive work environment.
Excellent time management and organizational skills with the ability to prioritize tasks and meet deadlines in a fast-paced dynamic environment.
Certifications such as the Pension Plan Administration Certificate (PPAC) Certified Employee Benefit Specialist (CEBS) or Certified Benefits Professional (CBP) and certifications in Project Management (PMP) Six Sigma or Agile are valuable assets.
At CAAT we believe innovation passion and purpose are ingredients for a great work environment. Were incredibly proud of our people and the remarkable impact they have as catalysts for change. Were committed to attracting and keeping great talent which means competitive compensation exceptional benefits and an environment where people can grow and thrive. When you work with CAAT youll enjoy:
- Opportunities to Build a Better You: We never stand still. As we grow so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
- Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical mental and financial wellness. From flexible work arrangements comprehensive benefits to wellness incentives and a defined benefit pension plan we have you covered.
- A Place to Collaborate and Win: Weve built a lively environment where creativity and open communication thrive. Its why were consistently recognized as one of Canadas Most Admired Corporate Cultures one of Greater Torontos Top Employers and one of the Best Places to Work.
- Work that Truly Matters. Youre giving Canadians the opportunity for better retirement security and organizations the chance to do more.
If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being then CAAT could be the right fit for you. Start your journey with us today. Apply now.
Learn more about us by visiting Equity Inclusion and Belonging (DEIB):
DEIB at CAAT means we respect and value the broadest range of experiences geographies gender ethnicities backgrounds and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best professional authentic selves to work.
CAAT Pension Plan is an equal opportunity employer and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities if requested. Should any applicant require accommodation through the application processes please contact us at or call Human Resources at for assistance.
Required Experience:
IC
Employment Type
Full-Time
