Staff Public Cloud Security Engineer

Team 

This role will be a part of the Security Engineering Org that reports to the Senior Manager of Cloud Security Engineering. The security engineering team targets building state-of-the-art technology that will help reduce the risk surrounding the sensitive assets of the company with the least impact possible on operations acts as guidance and facilitator to the security operations teams and helps shifting Security perception from blocker to enabler by building a relationship of trust with the other teams. 

About The ServiceNow Security Organization    

The Security Organization is ServiceNows cybersecurity and information technology compliance group. We secure the ServiceNow network from intrusion protect our data and our customers data and ensure our cybersecurity and data protection practices comply with the highest industry standards. We work to meet our customers cybersecurity requirements so we can continue doing business with them. 

We deliver world-class innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact 

What you get to do in this role: 

• Build and operationalise cloud security tools. 
• Suggest security improvements by assessing the current situation evaluating trends anticipating requirements and supporting proof-of-concept experimentations. 
• Create and present functional and technical designs including data analysis to business team and gather feedback to influence solution design and approach 
• Direct and influence multi-disciplinary teams (Vulnerability Management Incident Response Application Security Security Architecture) in implementing and operating cyber security controls
• Participate in security incidents and help implement containment and eradication. 
• Evaluate audit findings and act upon them. 
• Serve as an expert for the different cloud (AWS Azure and GCP) & security tools deployed built by the team.
• Act as guidance and facilitator to security operations.
• Build strong relationships with different stakeholders and work well in a team environment.
• Take part in efforts that shape the organizations security policies and standards for use in cloud environments
• Interpret security and technical requirements into business requirements and communicate security risks to relevant stakeholders ranging from business leaders to engineers
• Accountable for the timely delivery of projects as per established roadmaps by working closely with the business teams
• Strong alignment with product management and engineering teams on roadmap and product feedback
• Provide mentoring and training to peers and other colleagues in the organization on existing emerging cloud and AI trends
• Evaluate integrate and manage AI-based tools that improve detection response and automation in cloud environment.
• Research and prototype AI/ML applications in security -  e.g anomaly detection behavioural analytics predictive threat modelling. 
• Create and maintain detailed documentation runbooks and knowledge articles for cloud security practices

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• A Computer Science/Engineering degree with 8 years of proven related experience is required
• Experience in Python Bash/Shell Scripting and/or JavaScript/TypeScript
• Terraform experience is preferred but not required 
• Experience in infrastructure templating tools like AWS CloudFormation and equivalents. 
• Experience with containerization on Cloud AKS or EKS (Dedicated/Managed/Serverless Kubernetes). 
• Experience implementing cloud native security tools like AWS Guard Duty or Azure Security Center.  
• Experience implementing Cloud Security Posture Management toolset. 
• Practical knowledge of AWS or Azure foundation services related to compute network storage content delivery administration and security deployment and management automation technologies 
• Apply adept understanding and experience with systems automation platforms and technologies 
• Execute security architectures for cloud cloud/hybrid systems 
• Automate security controls data and processes to provide improved metrics and operational support 
• Employ cloud-based APIs when suitable to write network/system level tools for safeguarding cloud environments 
• Spot and execute new security technologies and best practices into the companys Cloud offerings. 
• Strong working knowledge of system internals as well as networking. 
• Strong familiarity with Linux and Windows operating systems and cloud provider ecosystems like AWS/Azure/GCP. 
• Assist in the integration of Infrastructure pipelines with secure configuration parameters to remove or reduce known threat vectors. 
• Familiarity with common security vulnerabilities and the ability to judge their severity and impact to the business 
• A keen analytical mind for problem solving abstract thought and offensive security tactics with a goal to make security a strong enabler at ServiceNow. 
• Proven experience in being an effective team player. 
• Driven to automate and continuously improve 
• Ability to articulate complex issues to executives and customers

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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