General Manager - Resolutions
General Manager - Resolutions
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Job Description
General Manager - Resolutions
- Full time 3-year fixed term role
- Geelong office location with flexible hybrid working
- Attractive executive remuneration package
Grow your career by supporting real progress
Right now were seeking a General Manager- Resolutions who will continue to play their part in caring for the lives of everyone on Victorias roads. Someone committed to supporting the progress of our clients and your colleagues so they can achieve great things. Thats truly rewarding work that will help us continue to deliver life-critical services where it matters.
Find out more about our shared purpose and what drives every one of us.
About the role
The General Manager Resolutions plays a pivotal leadership position within the TAC responsible for driving the Resolutions Group to deliver efficient just and cost-effective outcomes for our clients.
As the General Manager Resolutions you will oversee common law resolution legal operations complaints informal reviews and the engagement of medical practitioners ensuring fair and sustainable compensation processes. With a high degree of external stakeholder engagement you will champion innovative dispute resolution strategies enhance operational efficiency and contribute to the TACs strategy.
About the Team
The Resolutions Group is a dynamic multidisciplinary team dedicated to delivering exceptional legal compensation and dispute resolution services. Working with the broader Clients areas the team collaborates closely with internal stakeholders including the Executive Leadership Team and external partners such as legal professionals medical examiners and government bodies. Guided by the TACs values and focused on our strategy the team thrives in a fast paced client-focused environment committed to driving positive outcomes for clients and the community whist ensuring scheme sustainability.
What were looking for
Enterprise-Wide Strategic Thinking
Demonstrated ability to identify trends anticipate challenges and align the Resolutions Groups operational plans with TACs corporate strategy. Your systems thinking approach will enhance scheme sustainability and drive impactful change across the Clients division.
Analytical Acumen
Ability to utilise critical thinking and problem-solving skills to analyse complex legal compensation and actuarial issues. Your ability to provide insightful advice to the TAC ELT on risk management and performance metrics will ensure efficient and cost-effective operations.
Stakeholder Engagement & Leadership
Demonstrated ability to build and maintain strong relationships with internal and external stakeholders including legal and government partners to facilitate strategic priorities. You have excellent interpersonal skills and an empathetic leadership style which will inspire multidisciplinary teams fostering a high performance culture rooted in collaboration courage and accountability.
Take the next step in your career. Apply now.
Click apply to submit your Cover Letter and Resume. If successful youll progress to an interview All applicants will be advised of the outcome of their application.
For more information read the attached Position Description or contact Sophie Menner- Shared Services Specialist or Kath Gobbi Executive General Manager Clients (via teams message) for a confidential discussion. Applications for this role will be accepted up until 11:55pm on Sunday 17th August 2025.
If we can do anything to help make applying for this role easier please let our People Culture & Engagement Team know at . If over the phone is better for you our number is.
Child Safety
At the TAC we are committed to the safety of children and young people. For more information regarding our commitment to child safety please visit our website.
This role will require you to have a valid Working with Children Check
Required Experience:
Director
Employment Type
Full-Time
