Who We Are and Who Were Looking For: If you are looking to join a supportive team driven to impact the lives of others look no further. SafeHouse Denver has been around for 47 years and we are on a mission to improve the lives of domestic violence survivors. We are committed to providing survivors with a safe space where they are believed supported and trusted. We guide community awareness of domestic violence through education partnerships and inclusion. We are currently looking for a Domestic Violence Advocate with crisis intervention skills to support our work as we prepare to serve more survivors in greater ways. Bilingual in Spanish required.
SafeHouse Denver promotes a culture of excellence. We prioritize and practice seven core values:
Trust
We foster a culture of trust by being reliable honest consistent direct and transparent.
Dedication
We are intentional passionate and driven. We commit to making a meaningful impact.
Compassion
We listen seek to understand and help. We embody kindness patience empathy and see the value of each individual.
Collaboration
We encourage cooperate support and share. We also welcome humor and fun.
Innovation
We are bold brave and fearless. We value curiosity and continuous learning.
Leadership
We operate with integrity transparency and ethics. We are solutions-oriented optimistic accessible and critical thinkers.
Inclusion
We embrace and respect diverse perspectives and experiences; we believe in a welcome and equitable environment.
What Youll Be Doing:
Respond to callers who access SafeHouse Denvers 24-hour Crisis & Information Line
Provides emotional support crisis intervention and de-escalation
Provides information and education on domestic abuse trauma response and coping skills
Supports callers in assessing immediate needs identifying culturally appropriate resources and referrals and supports callers in developing a plan of action
Provides safety planning by supporting callers in assessing danger/risks identifying culturally appropriate resources and referrals and supporting callers in implementing their safety plan
Screens callers for emergency residential services
Provides initial intake of new residents
Orientates new residents to the emergency residential facility/program
Provides appraisal of the residents presenting problem
Assess immediate needs identify culturally appropriate resources and referrals and support residents in developing a plan of action
Provides safety planning by supporting residents in assessing danger/risks identifying culturally appropriate resources and referrals and supporting residents in implementing their safety plan
Provides emotional support de-escalation and crisis intervention during the intake process
Provides short-term individual advocacy counseling safety planning and crisis intervention to adult residents and children
Provides emotional support crisis intervention and de-escalation to residents as needed or requested
Supports residents in developing short-term goals plans to address immediate concerns
Provides information and education about domestic abuse trauma response and coping skills
Provides safety planning by supporting residents in assessing danger/risks identifying culturally appropriate resources and referrals and supports residents in implementing their safety plan
Communicates with Primary Advocates to ensure quality services to residents
Provides case management services for emergency residential facility clients
Conducts an initial meeting with new resident to assist residents in identifying needs and goals
Links residents to culturally appropriate resources and referrals to meet immediate/ongoing needs and goals
Meets as needed to provide ongoing support and encouragement
Advocates on behalf of residents with outside agencies and within the program to support residents in meeting needs and goals
Support residents with transitions from the emergency residential facility by conducting exit interviews
Facilitates educational/support groups
Facilitates childrens activities/support groups
Plan and facilitate a weekly evening educational/support group for adult residents or children on a rotational basis
Supports a safe and secure residential environment
Supports a safe and respectful community living environment by providing emotional support de-escalation conflict management problem solving and crisis intervention
Conducts regular safety checks and safety searches as needed
Supports participation in the emergency residential facility by providing residents with clear explanations of the program and clarifying expectations of residents
Supports residents in meeting their day-to-day needs by supplying personal items supplies and food
Help ensure the emergency shelter is a clean and tidy facility
Maintains accurate and timely record keeping
Responsible for appropriate charting and all other necessary documentation
Demonstrates initiative and vision for service quality service improvement program development/growth problem prevention and resolution
Works diligently to achieve individual team and agency goals and objectives
Participates and respects all staff to facilitate coordinated services both within the Residential facility and across all agency programs
Utilizes ethical and professional methods of communication to resolve problems or conflicts with team members
Attends weekly case management/staff meetings monthly all-agency meetings and program meetings
Actively participates in program development
Participates in agency and community educational opportunities to maintain and improve skills
Represents SafeHouse Denver and promotes the organizations services in a positive and professional manner
Networks with other service providers and community agencies to assist survivors and the organization
Shift on-call and team support requirements
Work schedule includes one weekend day to support weekend dual coverage
On-call service is required each month
Responds to phone calls during on-call periods within 15 minutes of the first contact by a team member
Effectively supports and collaborates with onsite staff to address questions and clarify or resolve issues as needed
All other duties as assigned
Qualifications We Are Looking For: Required: Preferred:
Bachelors degree in social work or related field
Masters degree in social work or related field
Bilingual required
Three years of experience in human services or related field
Excellent written and oral communication skills; superior time management and organizational skills
2 years of crisis intervention case management and advocacy experience
Attentive responsive and proactive; ability to pivot as necessary to meet the needs of survivors in a diverse ever-changing residential setting
Detail oriented with strong technical aptitude; advanced proficiency in utilizing MS Office
Passion for the SafeHouse Denver mission
Knowledge of domestic violence trauma-informed services and empowerment models
Outstanding interpersonal skills
What We Offer:
$24 - $27 hourly rate negotiable based on experience full-time position non-exempt with performance evaluation and opportunity for merit-based increase after one full year of employment
40 hours per week with schedule flexibility required and on-call rotation
Fantastic benefits package including plenty of paid time off for rest and vacations and employee health insurance coverage paid 90% or more by employer
Professional development opportunities
Supportive work environment and opportunities for fun
Work with committed individuals who want to impact change
A chance to be part of a movement that will help more survivors
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