Deposit Solutions - Implementation Analyst- Professional II

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

What does a successful Implementation Analyst Deposit Solutions do

You will work directly with our clients to perform analysis of their strategic goals and business requirements in order to provide them with a detailed conversion plan including system specifications for new product implementations. You are responsible for leading projects to ensure proper execution.

This job is significant to the growth of our business as it involves supporting a new client through the implementation process and existing clients implementing new products & services. The Implementation Analyst plays a critical role in the success of the deployment configuration and set up of a suite of marketing performance products.

• Conduct system evaluations of the Financial Institutions current system to determine if the appropriate Fiserv products are represented as well as client workflow setup requirements etc.
• Have a knowledge base of the TCM/SCO product suite including product interfaces
• Provide data analysis and mapping from other systems to Fiserv applications
• Provide product installations for all applicable banking products for new business as well as migration projects to our Fiserv service bureau environment. Involves walking clients through setup and procedures and may include conducting client presentations.
• Schedule training for new clients on product features and provide short-term support as needed for existing clients.
• Develop test plans to assure that the clients installations/conversions work properly with product features and that new features for the institution work as expected.
• Propose products to Clients that would enhance Clients productivity.
• Provide advice or analysis that may influence the client with the allocation of their resources throughout and after the project.
• Provide technical telephone and/or on-site applications support to customers answering inquiries on function and usage of product. Handle client calls and issues involving moderate to medium complex technical issues.

What you will need to have:

• High School Diploma or GED required. Degree in Computer Science Management Information Systems Finance Accounting or Business is helpful. Equivalent work experience may be substituted in lieu of degree.
• Minimum of 2 plus years of banking experience preferably with Item Processing Experience.
• Previous experience working in a client services or client facing role required.

What would be nice to have:

• Previous Fiserv Item Processing and Teller Deposit Capture experience
• 3 years of direct customer/client project or support involvement.
• Working knowledge of branch front end functions and processes in the financial services industry. This should include but not limited to Bank Operations Teller New Account and Item Processing.
• Strong self-motivation with excellent time management skills including ability to work on time sensitive projects to meet deliverables by expected due date.
• Analytical skills to assess client business need identify solutions and manage requirements.
• Project Management experience highly desirable.

Learn more about Fiserv:

To support the total well-being of our associates Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical dental vision life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness wellness education preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does we know most people arent thinking about financial services But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions corporations merchants and consumers to one another millions of times a day behind the scenes reliably and securely.

Were Fiserv a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The companys approximately 44000 associates proudly serve clients in more than 100 countries so their customers members and consumers can move money when and where they need it at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE 500 company and one of FORTUNE Magazine Worlds Most Admired Companies for the seventh consecutive year we are committed to excellence and purposeful innovation.

In this role you will be aligned with solutions to our banking customers. We deliver comprehensive bank platforms and value-added products and services for community mid-tier and large financial institutions. We offer flexible technology solutions that enable financial institutions to quickly align to customers expectations. With a modular approach to delivery financial institutions can preserve platform investments while delivering both updated functionality and a consistent experience across channels.

From understanding consumer needs based on the latest research to analytics and advisory services that help identify growth opportunities from accounts payments and industry data we help clients access and act on data to create better outcomes

Fiserv bank platforms Cleartouch DNA Precision Premier Signature enable banks to efficiently manage a wide range of activities such as account opening deposits withdrawals loans customer information management and general ledger and accounting tasks. Each

Fiserv bank platform has unique capabilities but they all help our clients improve customer service and streamline their back-office operations.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity

Employer (Minorities/Females/Vets/Disabled/LGBT)

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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