Service Advisor
Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
The responsibilities of a Service Advisor include greeting customers listening to their needs and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership you can be a part of a brand that honors the past and is invested in the future.
Service Advisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
- Health Insurance
- Life Insurance
- Disability Coverage
- Dental Coverage
- Vision Coverage
- 401(K) Retirement Plan
- Paid Vacation
- Paid Holidays
- Provided Uniforms
- Contact Us For Details!
Service Advisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Service Advisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive friendly attitude
High school diploma or equivalent
We offer a competitive salary and full benefits package after 30 days of employment along with on the job training.
The Flood Auto Group is one of the premier new and used car dealerships for Ford Lincoln and Mazda. As well as being Rhode Islands only Ford Presidents Award Dealer. See what it means to work in a state-of-the-art facility in an environment that rewards quality and precision. If you are committed to helping customers keep their vehicles in top condition while working efficiently to minimize their waiting time this is an excellent opportunity to learn and grow in a successful dealership.
All Applicants must be Professional Courteous Self motivated Respectful and Capable of Multitasking.
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
