Sales Training & Development Manager
Sales Training & Development Manager
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$ 70000 - 100000
1 Vacancy
Job Description
Why Charlie Health
Millions of people across the country are navigating mental health conditions substance use disorders and eating disorders but too often theyre met with barriers to care. From limited local options and long wait times to treatment that lacks personalization behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized virtual care rooted in connectionbetween clients and clinicians care teams loved ones and the communities that support them. By focusing on people with complex needs were expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization were reaching more communities every day and building a team thats redefining what behavioral health treatment can look like. If youre ready to use your skills to drive lasting change and help more people access the care they deserve wed love to meet you.
About the Role
Charlie Health is seeking a Sales Training & Development Manager with deep experience in leadership development and complex sales processes with multiple stakeholders to train and develop the next generation of high-performing Outreach Representatives and Sales this role you will create deliver and optimize training programs that empower sales reps to thrive in complex healthcare environmentsparticularly within mental healthand build the foundation for developing strong Outreach sales leadership across our national team.
You will work closely with Clinical Outreach leaders to design scalable data-informed programming that improves rep productivity accelerates new hire ramp and equips future leaders to coach inspire and lead their teams effectively. This is a high-impact opportunity to shape the growth and culture of Charlie Healths field sales organization and contribute directly to our mission of solving the mental health crisis.
Were a team of passionate forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If youre inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way apply today.
Responsibilities
- Design and deliver sales training programs for Outreach Representatives focused on enterprise and specialty healthcare accounts ensuring they are prepared to engage with high-level decision-makers across behavioral health hospital systems payors and provider networks.
- Develop leadership training programs and coaching pathways for Outreach Managers and Directors with a focus on growing high-potential team members into effective mission-driven sales leaders.
- Support the management and optimization of key training and development programs including onboarding mentorship new product launches sales tools/systems training and field leadership development.
- Partner with Regional/Senior Regional Directors Growth Strategy and VP of Outreach to identify gaps in performance or skills and proactively adapt training programs to meet evolving team and market needs.
- Continually measure the impact and efficacy of training efforts using clear KPIs related to ramp time productivity and leadership readiness.
- Audit and maintain training content to ensure accuracy clarity and alignment with Charlie Healths mission.
- Collaborate with marketing and enablement vendors to ensure new hires are equipped with high-impact sales materials and messaging tools from day one.
Requirements
- 5 years of sales experience in healthcare or behavioral healthcare with a strong understanding of clinical referral dynamics and relationship-building across complex health systems.
- Related experience training mentoring or teaching ideally working directly with sales professionals.
- Experience leading a team or helping to develop team leaders with the ability to coach inspire and scale high-performing teams.
- Engaging presenter and facilitator comfortable leading interactive in-person and virtual training sessions for groups of varying sizes and seniority.
- Experience with sales enablement tools CRMs (e.g. Salesforce) LMS platforms and digital content creation (slides video longform).
- Strong project management and organizational skills; able to manage multiple priorities and execute independently in a fast-paced scaling environment.
- Passion for improving access to behavioral healthcare and alignment with Charlie Healths mission.
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time exempt employees. Read more about our benefits here.
Additional Information
The total target base compensation for this role will be between $70000 and $100000 per year at the commencement of addition to base compensation this role also offers a performance bonus. The expected total cash compensation range including potential bonus will be between $81000 and $115000 per year. Please note pay will be determined on an individualized basis and will be impacted by location experience expertise internal pay equity and other relevant business considerations. Further cash compensation is only part of the total compensation package which depending on the position may include stock options and other Charlie Health-sponsored benefits. #LI-REMOTE
Our Values
- Connection: Care deeply & inspire hope.
- Congruence: Stay curious & heed the evidence.
- Commitment: Act with urgency & dont give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health please go directly to our Careers Page: Charlie Health will never ask you to pay a fee or download software as part of the interview process with our addition Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @ email addresses. Legitimate emails will never originate from or other commercial email services.
Recruiting agencies please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner and we will not pay any fee associated with unsolicited referrals.
At Charlie Health we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role without regard to disability or need for accommodation.
By submitting your application you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help reply HELP.
Required Experience:
Manager
Employment Type
Full-Time
