Commercial Investment Banking KYC Manager/Population Management â Vice President
Commercial Investment Banking KYC Manager/Population Management â Vice President
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Job Description
Are you naturally inquisitive and love diving deep into information Do you thrive on building strong relationships with clients and business partners If so our KYC team within the Commercial Investment Bank is the perfect place for you!
As a Know Your Customer (KYC) Manager within the Commercial Investment Banking team you will be responsible for the day-to-day management of KYC Officers ensuring the implementation and maintenance of a robust AML/KYC program. Reporting to the KYC Regional Manager you will play a key role in recruiting performance management employee development coaching training and staff readiness. Additionally you will set an example for relationship building within the team and maintain oversight and ultimate responsibility for a regionally aligned KYC portfolio.
Job Responsibilities:
- Design and generate reports that provide insights into KYC data trends and compliance metrics on a daily weekly and monthly basis
- Develop and maintain interactive dashboards using data visualization tools such as Tableau or Power BI to present data in a user-friendly manner
- Develop and maintain interactive dashboards using data visualization tools such as Tableau or Power BI to present data in a user-friendly manner
- Evaluate staff performance and provide feedback via informal discussions quarterly/semi-annual 3/3- meetings and annual review process. Represent staffs performance during semi-annual Talent review discussions
- Coordinate and lead regular team meetings where appropriate
- Provide KYC Relationship Officers with guidance and resources to perform their specified job functions
- Facilitate the collaboration of ideas and follow-up to recommend the best solutions
- Provide support in the process of interviewing and hiring new KYC Client Service officers
- Manage the teams pipeline to ensure KYC Lifecycle Events are coordinated with offshore partners in a timely manner; manage and adjust the teams broader capacity
- Work with direct manager and regional market leadership to maintain proactive management of client escalations issues and other items that require special handling related to KYC Lifecycle Event management
- Work closely with partners in compliance and other AML/KYC functions to ensure consistent processes are being followed
Required qualifications capabilities and skills:
- Strong verbal and written communication skills
- Strong time management organizational planning and follow-up skills; ability to multi-task effectively
- Strong analytical and problem-solving skills
- Strong interpersonal skills: ability to partner with internal partners and leverage internal resources
- Excellent attention to detail
- Independent self-motivated and a team player
- Ability to use various PC and internet applications and tools to support the KYC process including reporting analyzing and tracking metrics
- Proficient in MS Office applications especially Excel
- Proficiency in data visualization tools (e.g. Tableau Power BI) SQL and Excel
Preferred qualifications capabilities and skills:
- BA/BS or equivalent work experience
- Prior experience in preparing and processing KYC forms
- Client Service or Data Quality and Controls experience
- Prior management/supervisory experience; demonstrated leadership ability
- Demonstrated commitment to coaching and people-development
- Familiarity with database management systems is a plus
Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
Please note this role is not eligible for employer immigration sponsorship.
Required Experience:
Chief
Employment Type
Full-Time
