Business Development Representative
Business Development Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Business Development Representative - Sales
The BDC is a vital part of driving customer engagement and sales growth for our Toyota dealership. You will be the first point of contact for potential car buyers helpingthem schedule appointments answer questions and move closer to their next Toyota. The ideal candidate is organized proactive and customer-focused thriving in a fast-paced environment.
What We Offer
- 401(K)
- Dental Insurance
- Employee discount
- Health Insurance
- Health Savings Account
- Life Insurance
- Paid Time Off
- Vision Insurance
- Disability Insurance
- Paid Training
Key Responsibilities
- Respond promptly to inbound customer inquiries via phone email text and online channels
- Make outbound calls and follow-ups to generate sales service and body shop appointments
- Schedule and confirm appointments with accurate CRM and dealership system entries
- Track internet leads third-party leads and unsold showroom traffic
- Maintain detailed records of customer interactions and lead outcomes
- Coordinate with sales service and collision teams for smooth customer handoffs
- Follow up with recent visitors and previous customers to promote retention
- Assist with marketing campaigns and customer outreach initiatives
- Monitor and report lead and appointment performance metrics
- Deliver exceptional customer service to build lasting relationships and positive reviews
Qualifications
- High school diploma or equivalent required; associate or bachelors degree preferred
- 13 years in customer service sales support or business development (automotive experience a plus)
- Experience with CRM and dealership management software preferred
- Strong computer skills (Microsoft Office email data entry)
- Ability to manage high call and email volumes efficiently
- Excellent communication organization and multitasking skills
Work Environment
- Primarily office-based with occasional visits to showroom service or body shop areas
- Moderate noise levels with peak periods requiring multitasking
- Regular use of phones computers and office equipment
Physical Demands
- Extended periods of sitting typing and phone communication
- Occasional standing walking bending and reaching
- Ability to lift/move up to 15 lbs (files promotional materials)
- Close vision and attention to detail required
About Beechmont Automotive Group
Beechmont Automotive Group is a leading service provider in the Cincinnati area committed to excellence in automotive repair and customer care. We value teamwork integrity and growthand were proud to support our employees with the tools and training they need to succeed.
Beechmont Auto is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic under applicable laws.
Employment is contingent upon successful completion of a motor vehicle report (MVR) check and drug screening.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
