drjobs Collections Specialist

Collections Specialist

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1 Vacancy
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Job Location drjobs

Lakeland, FL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Collections Specialist

Seeking a collections specialist to manage overdue accounts negotiate payment plans and ensure timely debt recovery while maintaining positive customer relationships.

Responsibilities:

  • Provide excellent customer service while meeting collection goals

  • Manage a daily call queue.

  • Takes payments and assists management with requests for due date/deferments.

  • Light skip tracing on accounts

  • Identifies and recommends accounts for repossession.

  • Performs other essential functions as assigned.

Minimum qualifications:

  • Strong negotiation skills with proven ability to effectively handle difficult customers.

  • Ability to work in a fast-paced environment.

  • Able to adapt to change.

  • Problem Solving Drive for Results

  • Basic computer skills with the ability to type 30 wpm

  • Flexibility to work scheduled hours between 8:00 am - 6:00 pm Monday- Friday

  • Microsoft Excel: 1 year (Preferred)

  • Customer service: 1 year (Preferred)

  • Reliable transportation to Lakeland Fl 33805 or plan to relocate before starting (Required)

Benefits:

  • 401(k)

  • Dental insurance

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance

Mid Finance Florida is an equal opportunity employer and a drug free work environment.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

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