Business Analytics Consultant Senior Marketing & Customer Analytics
Business Analytics Consultant Senior Marketing & Customer Analytics
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$ 55000 - 142350
1 Vacancy
Job Description
Position Overview
At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Business Analytics Consultant Senior within PNCs Balance Sheet Analytics & Modeling Marketing & Customer Analytics organization you will be based in Pittsburgh PA Cleveland OH Tysons Corner or Vienna VA. This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis.As a Business Analytics Consultant Senior you wont just crunch numbers; youll drive performance unlock customer insights and directly impact how millions of people experience our brand.
In this high-impact role youll join a newly formed team dedicated to providing insights that optimize our marketing campaigns and accelerate growth. We are seeking a dynamic analytical and innovating thinker ready to elevate PNCs digital marketing strategy in this rapidly evolving financial landscape. This is more than just dashboards and metrics it is about transforming complex data into clear action that fuels customer growth and builds loyalty.
Job Responsibilities:
Directly contribute to the strategic build-out of a new digital marketing analytics function.
Collaborate closely with marketing strategists product teams and finance stakeholder to define KPIs and set measurable goals.
Perform analysis across digital marketing campaigns (paid search SEO social email programmatic etc.) to identify trends optimize performance and maximize ROI.
Use advanced tools (Adobe Analytics Tableau Hadoop etc) to extract insights and create compelling decision-driving reports and dashboard.
Develop robust attribution models and customer journey insights to drive personalized experiences across channels.
Champion new A/B testing and experimentation strategies providing analytical rigor to optimize campaign performance
Stay ahead of emerging marketing tech privacy regulations and digital trends to future-proof analytics strategies.
Preferred skills and experience:
You have a proven track record of success as a digital marketing analyst.
You possess an understanding of various digital marketing channels and familiarity with digital marketing platforms (e.g. SA360 Adobe Analytics Google Ads Bing Ads and Google Analytics) and the data they generate.
You have proficiency in web analytics platforms (e.g. Adobe Analytics) visualization tools (e.g. Tableau Power BI) data querying (e.g. SQL Spark Impala)
You are a strategic thinker with the ability to translate complex business questions into analytical frameworks and actionable recommendations.
You have storytelling skills with the ability to write and present complex data findings.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
- Leverages complex analytical tools to provide business and technical expertise for the analytics process tools and useful applications across multiple functions or business units to create data driven solutions.
- Consulting to clients on tool and strategy implementation and monitoring statistical scoring business intelligence data quality and analytical product / solution development.
- Determining the optimal analytic approach and supporting development implementation and enhancements.
- Conceptualizing developing and continuously optimizing analytical solution for operations and executive management to enable data driven decision making.
- Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.
Preferred Skills
Analytical Thinking Business Intelligence (BI) Concept Development Data-Driven Decision Making Data Integration Market Research Performance Metrics Qualitative Research Strategic PlanningCompetencies
Analytical Thinking Business Acumen Business Analytics Consulting Decision Making and Critical Thinking Effective Communications Emerging TechnologiesWork Experience
Roles at this level typically require a university / college degree with 3 years of relevant / direct industry experience. Certifications are often lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.Education
BachelorsCertifications
No Required Certification(s)Licenses
No Required License(s)Pay Transparency
Base Salary: $55000.00 $142350.00Salaries may vary based on geographic location market data and on individual skills experience and education.Application Window
Generally this opening is expected to be posted for two business days from 08/04/2025 although it may be longer with business discretion.Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.To learn more about these and other programs including benefits for full time and part-time employees visitYour PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.
California Residents
Required Experience:
Senior IC
Employment Type
Full-Time
