MSP Level II Tech
MSP Level II Tech
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
- 401(k)
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
About Us
What Youll Do
- Troubleshoot and resolve escalated issues from Level 1 support including:
- Windows Server Active Directory DHCP/DNS
- Office 365/Exchange Online administration
- Network devices (firewalls switches routers)
- Virtualization platforms (VMware Hyper-V)
- Perform desktop migrations system upgrades and patch management
- Configure and maintain backup and disaster recovery solutions
- Use PowerShell and other tools for automation and diagnostics
- Document solutions and contribute to the internal knowledge base
- Participate in on-call rotation and scheduled on-site visits
- Communicate clearly with clients and maintain high satisfaction scores
- 2 years of experience in a technical support or MSP environment
- Strong knowledge of Microsoft 365 Windows Server and networking fundamentals
- Experience with RMM tools ticketing systems and documentation platforms
- Excellent problem-solving and communication skills
- Ability to work independently and manage multiple priorities
- Relevant certifications (e.g. CompTIA Network Microsoft Cisco) are a plus
- Competitive salary and benefits
- Career growth opportunities toward Level III or vCIO roles
- Access to training advisory boards and R&D initiatives
- A collaborative client-first culture with a focus on proactive service
How to Apply
Submit your resume and a brief cover letter outlining your experience and interest in the role. We look forward to meeting you!
Our growth isnt measured in numbers its an investment in aligning with the best talent.
If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fast-paced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Were Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better grow faster and achieve more. As a result we are constantly providing our teams with the highest level of support training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to TeamLogic IT Corporate.
Employment Type
Full-Time
