Associate Director, Business Management and Metrics

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

Job Function:

Product Safety

Job Sub Function:

Drug & Product Safety Operations

Job Category:

Professional

All Job Posting Locations:

Horsham Pennsylvania United States of America Raritan New Jersey United States of America Titusville New Jersey United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments finding cures and pioneering the path from lab to life while championing patients every step of the way.

Learn more at note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings we recommend focusing on the specific country(s) that align with your preferred location(s):

• United States - Requisition Number: R-023584

• United Kingdom - Requisition Number: R-024533

• Belgium Spain - Requisition Number: R-026184

Remember whether you apply to one or all of these requisition numbers your applications will be considered as a single submission.

Johnson & Johnson Innovative Medicine R&D is recruiting for an Associate Director Business Management and Metrics. This position is a hybrid role and can be located in Horsham PA; Titusville NJ; or Raritan NJ.

The Associate Director Business Management and Metrics will be responsible for collaborating with Global Medical Safety (GMS) vendors to ensure timely and high-quality safety deliverables and with relevant internal and external stakeholders to identify and monitor operational performance metrics and deliver data analysis. This individual will be responsible for the strategy planning and oversight/monitoring of the vendor deliverables proactively identifying potential compliance issues. Accountable for the preparation management and forecasting of the vendor budget for vendors under their responsibility (budget ownership lies with the business). Partner with team members stakeholders and the vendor to continuously improve vendor communication and quality of deliverables. The Associate Director will function independently and will have expert knowledge of applicable regulations and guidelines.

Principal Responsibilities:

• Participate in the oversight of GMS and associated vendor contracts and budgets.

  • Participate in the preparation management and forecasting of the budget of GMS for vendor resources as applicable.

  • Liaise with Procurement Vendor Capacity Management (VCM) and the Business for Request for Proposal (RFP) activities (e.g. requirements vendor evaluation etc.).

  • Collaborate with functional lines on Statement of Work activities (implementation oversight etc.).

  • Management of vendor invoice approval process and vendor spend.

• Vendor management activities and Service-level agreement (SLA) management.

  • Development and oversight of vendor metrics scorecards in collaboration with business and leadership.

  • Participation in vendor deliverable feedback meetings (i.e. weekly/monthly).

  • Manage business revisions of partnership documents (e.g. communication plan business continuity plan).

  • Participate in escalation and resolution of partnership concerns with VCM.

  • Participate and drive (if needed) IT Issue resolution (e.g. Amazon Workstation).

  • Collaboration with BMM team on management of vendor Johnson & Johnson sponsorship activities (i.e. onboarding/offboarding training compliance management).

• Execute and support the business with generation of operational metrics including ad-hoc data requests data summaries and trend identification.

  • Proactively monitor and identify potential compliance issues and escalate as needed.

  • Tracking and trending of data if required.

  • Assist business with implementation of solutions or corrective actions as needed.

• Support and coordinate with Head of GMS Management Office on topics regarding budget headcount forecasting (external resourcing needs and potential business development agreements).

Qualifications:

• A minimum of a Bachelors degree is required preferably in a scientific or health care discipline. Advanced degree (Masters PhD) is preferred.

• A minimum of 8 years of experience in pharmacovigilance clinical profession or allied field is required.

• A minimum of 3 years of experience in a large multinational biopharmaceutical company is preferred.

• Experience with vendor oversight business planning and operations in a multi-functional organization is required.

• Demonstrated ability to coordinate multi-functional activities in a highly regulated environment resulting in concrete business results and outstanding vendor partnering required.

• Experience in the areas of project management quality compliance regulatory or finance is preferred.

• Experience with the management of an off-shore Service Provider is required.

• Safety experience with case processing is preferred.

• Data analysis experience is required.

• Proficiency with Microsoft Excel and PowerPoint including statistics is required.

• Must have excellent communication skills.

• The ability to lead in a matrix organization is preferred.

The anticipated base pay range for this position is $137000 to $235750.

The Company maintains highly competitive performance-based compensation programs. Under current guidelines this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporations performance over a calendar/ performance year. Bonuses are awarded at the Companys discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical dental vision life insurance short- and long-term disability business accident insurance and group legal insurance.

Employees may be eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

• Vacation - up to 120 hours per calendar year

• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year

• Holiday pay including Floating Holidays - up to 13 days per calendar year

• Work Personal and Family Time - up to 40 hours per calendar year

For additional general information on company benefits please go to: compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

This job posting is anticipated to close on July 25 2025. The Company may however extend this time-period in which case the posting will remain available on to accept additional applications.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

The anticipated base pay range for this position is :

The anticipated base pay range for this position is $137000 to $235750.

Additional Description for Pay Transparency:

The Company maintains highly competitive performance-based compensation programs. Under current guidelines this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporations performance over a calendar/performance year. Bonuses are awarded at the Companys discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical dental vision life insurance short- and long-term disability business accident insurance and group legal insurance. Employees may be eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Companys long-term incentive program. Employees are eligible for the following time off benefits: Vacation up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington up to 56 hours per calendar year Holiday pay including Floating Holidays up to 13 days per calendar year of Work Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.