Sr Manager, Third-Party Risk & Operational Resilience
Sr Manager, Third-Party Risk & Operational Resilience
Posted on :
07-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Please reference the schedule and minimum qualifications listed below before applying.
If you need assistance with filling out our application form or during any phase of the application interview or employment process please notify our Human Resources Team at option 1 or email and every reasonable effort will be made to accommodate your needs in a timely manner.
Job Summary
The Senior. Manager of Operational Resiliency is responsible for strengthening Mountain America Credit Unions ability to prepare for respond to and recover from operational disruptions. This role leads the development and execution of the credit unions business continuity and third-party risk management programs ensuring alignment with regulatory expectations and enterprise risk strategy.Reporting to the Vice President of Enterprise and Operational Risk the Senior manager works cross-functionally to identify critical business processes assess third-party dependencies and implement controls that enhance organizational resilience. This role plays a key part in embedding resiliency into strategic planning and operational execution.
Job Description
LOCATION
Mountain America Center - In Office:
9800 S Monroe St
Sandy UT 84070
SCHEDULE
Full time; This role can be hybrid with the expectation of three days in the office depending on business need.
To be effective an individual must be able to perform each job duty successfully.
Business Continuity Management (BCM)
- Lead the design implementation and maintenance of the enterprise-wide business continuity program.
- Strengthen organizational preparedness through governance testing and recovery planning across all critical operations.
- Oversee the business impact analyses (BIAs) and risk assessments process to identify critical functions and recovery priorities.
- Drive the development and testing of continuity plans including tabletop exercises scenario simulations and crisis management team exercises.
- Collaborate with IT and Information Security teams to align BCP efforts with Disaster Recovery (DR) capabilities. Ensure technical and business response plans are cohesive and executable.
- Ensure compliance with regulatory guidance (e.g. FFIEC NCUA) and industry best practices.
- Serve as operational lead during crisis events or disruptions; provide situational risk reporting to leadership and ensure escalation protocols are followed.
Third-Party Risk Management (TPRM)
- Develop and optimize a scalable third-party risk management program tailored to the credit unions operational complexity and vendor ecosystem.
- Oversee the third-party risk management lifecycle including due diligence risk assessments contract reviews and ongoing monitoring.
- Collaborate with Legal business units and other stakeholders to ensure vendor risks are identified and mitigated.
- Maintain a centralized inventory of critical third-party relationships and associated risk profiles.
- Support reporting and escalation of third-party risks to senior leadership and risk committees.
Operational Resiliency Strategy
- Integrate business continuity and third-party risk insights into the broader operational resiliency strategy.
- Monitor emerging threats and trends (e.g. cyber supply chain climate) that may impact operational continuity.
- Partner with IT Facilities and business leaders to ensure alignment between resiliency planning and enterprise objectives.
Governance & Reporting
- Develop and maintain policies procedures and governance documentation for BCM and TPRM programs.
- Prepare risk reports and dashboards for executive leadership and risk committees.
- Track and report on resiliency metrics testing outcomes and remediation efforts.
Knowledge Skills and Abilities
The requirements listed are representative of the knowledge skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Education and Experience
- Bachelors degree in finance risk management economics or related field required advanced degree preferred.
- Minimum of 6 years of experience in enterprise risk operational risk or related risk disciplines.
- Understanding of ERM frameworks risk appetite and regulatory expectations for financial institutions.
- Demonstrated experience in leading and managing direct reports
- Understanding of SOC 2 SSAE-18 and financial statements
Certifications
- Preferred certifications: CTPRP ORCE CRCMP or similar risk-related credentials.
Skills
- Strategic thinking with strong analytical and problem-solving capabilities.
- Strong analytical skills with the ability to aggregate interpret and visualize complex risk data.
- Demonstrate the ability to respectfully question escalate and provide alternative perspectives when identifying risks through credible challenge.
- Builds trust with business partners by using facts regulatory knowledge and clear communication to influence outcomes.
- Excellent written and verbal communication skills. Ability to collaborate effectively with cross-functional teams including Compliance Internal Audit and senior leadership.
- Familiarity with GRC (Governance Risk and Compliance) platforms and risk analytics tools (e.g. Tableau Power BI or similar).
Leadership and Organization Development
- Demonstrates ownership and accountability in delivering high-quality risk governance and reporting outcomes.
- Fosters a culture of collaboration transparency and continuous improvement within the ERM function.
- Provides mentorship and guidance to junior team members and peers supporting professional development and knowledge sharing.
- Aligns team activities and deliverables with enterprise risk strategy and organizational goals.
- Effectively manages change and adapts to evolving regulatory strategic and operational priorities.
- Builds strong cross-functional relationships to influence outcomes and promote a unified risk culture.
- Contributes to succession planning by developing documentation tools and processes that support long-term team capability and resilience.
Scope and Strategic Impact
- Supports the execution of the enterprise risk framework by managing governance structures policy oversight and risk reporting processes.
- Plays a key role in shaping the credit unions risk culture by ensuring transparency accountability and alignment with strategic objectives.
- Provides critical insights to executive leadership and risk committees through the development of risk dashboards KRIs and Board-level reporting.
- Enhances enterprise-wide risk visibility by aggregating and synthesizing risk data across business units.
- Drives consistency and quality in risk governance documentation including committee charters meeting materials and reporting templates.
- Contributes to the development and refinement of the organizations risk appetite framework and supports its integration into strategic planning.
- Collaborates cross-functionally to embed risk awareness into operational and strategic decision-making processes.
#LI-PN1
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
