Automotive Service Advisor
Automotive Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
Automotive Service Advisor
Full-Time
Lynch West Bend has an exciting opportunity to join our team as an experienced Automotive Service Advisor. Must come with a positive attitude willingness to hustle and availability to work Saturdays!
Who We Are
Lynch is a family-owned group of Automotive Dealerships and Commercial Truck Centers operating for over 65 years! Lynch offers competitive compensation packages as well as the best benefits in the industry. What this means to you is lower premiums lower deductibles and better overall coverage! As we continue to grow our business we also grow our biggest assetour talented staff! We have countless internal promotion and advancement opportunities for you to further your career!
Join a family-owned company with family values! Lynch is proud to offer industry leading income and benefit opportunities:
- Health Insurance covering 100% preventative care starting at $145/month for single coverage and $585/month for family coverage
- $0 copay through an independent clinic for Lynch Health Plan participants.
- 401K with a company match of $0.30 cents on the dollar up to 5% plus a fiscal year end discretionary match that in previous years was an additional 1.5%.
- Dental & Vision Coverage
- Company paid Short Term Disability & Life Insurance LTD InsuranceFSA Employee Assistance Program Wellness program Gym Membership Discount PTO & Holiday Pay Bereavement Pay Employee Parts & Service Discount Employee Vehicle Discount and Referral Bonus
- Part-Time Employees are eligible for: 401K Employee Assistance Program Referral Bonus and Employee Parts & Service Discount
Responsibilities
- Providing service information and recommendations to customers
- Maintaining dealership quality standards
- Schedule appointments
- Selling service labor and products
- Accurately document repair orders with customer concern cause and correction
- Conducting post-repair follow-up
- Resolving customer complaints
- Superior customer service
- Assist Service Manager in daily operation and oversight of service department
- Maintain shop workflow to maximize shop productivity based on dealership policies and technician skill levels
- Provide support to service advisors and technicians
Requirements
- Must have experience as an Automotive Service Advisor
- Strong leadership and communication skills
- Detail oriented with excellent organizational skills
- Previous experience in automotive service management preferred
- Ability to multitask and accomplish tasks despite interruptions
- Proficient in resolving customer concerns and issues
- Proficient in resolving customer concerns and issues
- Valid drivers license and an excellent driving record
- Proven track record of dependability
Required Experience:
Unclear Seniority
Employment Type
Full-Time
