Donation Processing Specialist 2.0
Donation Processing Specialist 2.0
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0-1years
25000 - 32000
1 Vacancy
Job Description
Responsibilities:
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Manage inbound and outbound donor calls with professionalism and care
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Accurately log call details and donor information
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Clearly explain program details when needed
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Deliver high-quality friendly service
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Consistently meet call center performance goals
Requirements
Basic Requirements:
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High school diploma or GED
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6 months remote OR 1 year on-site customer service experience
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Strong verbal communication skills
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Proficiency with Microsoft Office
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Quiet distraction-free home workspace
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Ability to work a flexible schedule
Technology Requirements:
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Windows 11 operating system only
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Minimum 16 GB RAM computer preferred
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Dual monitors (optional at time of application)
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USB noise-canceling headset (optional at time of application)
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Hardwired internet connection (optional at time of application)
Benefits
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$13 $15/hour starting pay (average)
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100% remote work
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Set your own hours
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Growth and advancement opportunities
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Help support life-changing nonprofit missions
Excellent communication skills and a friendly demeanor A passion for helping others and exceeding customer expectations Ability to multitask and prioritize in a fast-paced environment Proficiency in written and spoken English (additional languages are a plus) Previous customer service experience is preferred but not required
Employment Type
Full Time
