Digital Product Manager Lead- Credit Card Originations
Digital Product Manager Lead- Credit Card Originations
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$ 65000 - 164450
1 Vacancy
Job Description
Position Overview
At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Digital Product Manager Lead within PNCs Retail Lending Digital organization you will be based in Pittsburgh PA or New York NY. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely at the managers discretion.Responsible for Credit Card Originations digital experience as the lead Product Owner on the team
Responsible for crafting incredible customer experiences from discovery through execution delivery to customers working closely with business partners to understand needs and priorities; partnering with internal and external designers and usability testers solution architects and development leads to make the experiences a reality; and driving the use of data to monitor and measure success
Bring awareness to internal stakeholders on best-in-market design patterns and trends through on-going competitive analysis across the financial sector as well as digital design leaders in other industries; and leverage this insight to challenge existing norms and drive transformation
Present new digital customer experiences to legal risk and compliance stakeholders as well as executive leaders for feedback respectful debate and alignment
Engage in on-going problem-solving with a diverse team of partners driving greater problem definition clarity and structuring how the team will pursue a solution
Thrive in a fast-paced environment and handle a high volume of priorities a day.
Strong understanding of APIs data handling and back-end development.
Strong analytical thinking and problem-solving skills with the ability to self-serve to address challenges.
Quickly learn new technologies and processes while influencing stakeholders with clear and effective communication across business and technology topics.
Job Description
- Executes digital strategy across business segments to optimize digital experience leveraging design thinking and other best practices.
- Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Prioritizes and decisions recommendations. Supports business case development.
- Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Manages the development production roll-out or promotion of digital experiences.
- Partners with key stakeholders including Product Technology MIS Line of Business Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Participates in product-specific marketing initiatives. May participate in client facing activities. As part of the first line of defense supports risk management compliance and audit needs.
- Supports business financial and customer experience results of digital experiences and effectively recommends modifications in experiences and/or marketing to improve results.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.
Preferred Skills
Agile Web Development Business Requirements Documentation (BRD) Data Visualization Digital User Experience Employee Engagement IT Architecture JavaScript WireframingCompetencies
Business Acumen Competitive Environment Data Gathering and Reporting Design Thinking Effective Communications Innovation Knowledge Of Product Line Marketing Strategy and Positioning Product Development Life Cycle Project Management Solutions DevelopmentWork Experience
Roles at this level typically require a university / college degree with 5 years of industry-relevant experience. Specific certifications are often lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.Education
BachelorsCertifications
No Required Certification(s)Licenses
No Required License(s)Pay Transparency
Base Salary: $65000.00 $164450.00Salaries may vary based on geographic location market data and on individual skills experience and education. This role is incentive eligible with the payment based upon company business and/or individual performance.Application Window
Generally this opening is expected to be posted for two business days from 07/15/2025 although it may be longer with business discretion.Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.To learn more about these and other programs including benefits for full time and part-time employees visitYour PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.
California Residents
Required Experience:
IC
Employment Type
Full-Time
