Senior Principal TAM, Oracle SaaS
Senior Principal TAM, Oracle SaaS
Posted on :
06-08-2025
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1 Vacancy
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Job Description
Description
Responsibilities
SCOPE:
- Manage service delivery activities for customers diversified set of Oracle SaaS Products deployed on Cloud
- Represent as a single point of contact between customer & Oracle.
- Manage the service delivery through virtual team of resources.
- Establish priorities & Service growth plans for customers aligned to Oracles Cloud Strategy.
- Work on improvement initiatives as required
ACCOUNTABILITIES
- Review existing services & contracts and understand the scope thoroughly.
- Generate & manage service delivery plan key deliverables marshal resources as required RACI risks issues and dependencies according to ACS standards.
- Deliver regular business and operational reviews to key business stakeholders.
- Implement Service Improvement policy and processes.
- Manage and co-ordinate changes in customer environments per customer strategy.
Provide leadership motivation and direction
Career Level - IC5
Responsibilities
Responsibilities
Our ideal candidate will typically be expected to demonstrate the following attributes:
- Good functional understanding on Oracle SaaS - ERP SCM Modules
- Experience with implementation and support of Oracle SaaS ERP/ SCM Applications including at least 2 full cycle projects
- Experience conducting a project management in cloud-based (Oracle SaaS) technology
- Hands-on Oracle SaaS SCM /ERP implementation experience
- Effectively manages scope and customer expectations on individual assignments
- Follows through on all assignments and takes ownership of client issues
- Coordinate with Product Manager and business partner to model design and build business solutions.
- Collaborate with customers and various teams to define requirements and lead projects from inception through delivery including status updates scope changes.
- Strong project management experience; PMP is desirable
- Should have a strong customer management skill
- Excellent team player willing to learn new technologies & problem-solving skills
- Ability to multitask maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts
- Strong organization skills detail oriented & communication skills
- University degree with post graduate technical or management qualifications or other relevant experience.
Fusion ERP / SCM Certification preferred
Required Experience:
Staff IC
Employment Type
Full-Time
Key Skills
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