Assistant Groups, Conference and Events Sales Manager
Assistant Groups, Conference and Events Sales Manager
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Job Description
EOE/AA/Disabled/Veterans
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness positivity and drive to achieve our common goal. To share the light and warmth of hospitality. With amazing training resources and support from both managers and colleagues there is always an opportunity to develop and grow.
WORLD OF REWARDS
- Annual salary of 27590 bonus
- Freeand healthymealswhen on duty
Grow your CareerPersonal Developmentprogrammes designed to support you at every step of your career
A chance to make a differencethrough our Corporate Responsibility programmes Find out what and how we are doing ()
Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts:with Perks at Work
Holiday:28 daysincluding bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Guest Experience Dayafter successfully passing probation
Modern and inclusiveTeam Members area
An Assistant Group Conference and Events (GCE) Sales Manager will support and manage the Groups Conference and Events Sales office and team to drive results and actively convert customer enquiries into confirmed sales.
What will I be doing
As Assistant Group Conference and Events (GCE) Sales Manager you will support and manage the Groups Conference and Events Sales office and team to drive results and actively convert customer enquiries into confirmed sales. The Assistant Group Conference and Events (GCE) Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically you will be responsible for performing the following tasks to the highest standards:
Support the GC&E Manager and the department strategy to drive revenue conversion and team performance.
Work with the GC&E Manager and Commercial Director to develop strategy and plans to drive the business forward and maximise sales.
Support and be accountable for the Group Conference and Event department in the absence of the GC&E Manager.
Maximise all Group Conference and Event revenue opportunities.
Work with the GC&E Manager to review business plans identify gaps and ensure proactive efforts to fill capacity and meet set targets.
Contribute to the selling strategy of the hotel and manage the departments adherence to achieving that strategy.
Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market.
Manage key bookings and clients effectively.
Ensure the Group Conference and Events (GCE) Sales Team Members are developed effectively within the department and generate a culture of high-quality standards for relationship building customer service selling techniques and billing and processing contracts.
Manage and develop the Group Conference and Events (GCE) Sales Team to ensure career progression and effective succession planning within the hotel and company.
Support GC&E Manager in regular check-ins and reviews with Group Conference and Events (GCE) Sales Team.
Take part in and contribute to hotel promotional activities and sales events.
Collaborate with other operational departments to allow a smooth transition from the planning process to the execution.
To gain a relationship between the Meeting Simplified team to drive and convert the smaller meeting business.
Have a key involvement with the hotels social media platform to drive and promote the hotel in general.
What are we looking for
An Assistant Group Conference and Events Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
Demonstrated relevant previous experience in a function in the hotel/leisure sector.
Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets.
Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges.
Excellent selling capability and an ability and desire to coach selling techniques to their team.
Excellent organisational and planning skills.
Power to delegate to provide progression in team.
Accountable and resilient.
Ability to work under pressure.
Flexibility to respond to a range of different work situations.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Demonstrated previous managerial or supervisory experience in a Reservations and/or Conference and Events Sales function in the hotel/leisure sector.
Knowledge of the hotel property management systems and local market.
EVERY JOB MAKES THE STAY.
At Hilton It Matters Where You Stay but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.
Find out more about all our brands and hotels -Hilton Brands Global Hospitality Company
Required Experience:
Manager
Employment Type
Full-Time
