Business Analyst
Business Analyst
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Job Description
Kinsale Insurance is looking for individuals who are passionate about creating innovative solutions that enhance user and business processes. Our Business Analyst team fulfills a wide variety of functions and we need people who are curious tenacious and fungible. You could be involved in process improvement initiatives software selection and implementation supporting our current business applications performing analysis using SQL or helping to lead small to medium-sized projects. The BA team is highly collaborative and supportive and we have great business operational partners.
Responsibilities
Develop an understanding of business applications workflows processes needs and constraints
Execute opportunities to drive efficiencies in the use of resources (people process and technology)
Partner with Product Owners Team Coaches business stakeholders and technical team members to understand business objectives and identify potential process improvements.
Conduct ad-hoc data analysis as requested by team members and/or business stakeholders to assist in requirements gathering or defect resolution
Support the roll out of new products and product enhancements using configuration utilities and SQL scripts.
Triage root cause of defects impeding application functionality
Collaborate with technical teams to ensure that system designs meet business requirements
Ability to elicit detailed requirements and create proof of concepts to demonstrate solutions
Serve as a subject matter expert to advise on how applications may be impacted by enterprise-wide initiatives
Work closely with product owners on complex projects for assigned products or applications
Serve as a primary contact point for questions related to how a product solution or technology supports or enables work activities in a business process
Maintain solutions in production working with end users and facilitating change requests through a defined change management process
Support testing production readiness verification and ensure accuracy after deployments
Develop documentation and training materials
Participate in the selection and implementation of third-party software solutions
Minimum Requirements
Bachelors degree in computer science information systems technology or related field preferred
Collaboration customer focus and innovation skills
Analytical problem solver who can identify analyze and resolve issues
Ability to manage multiple priorities and initiatives
Flexibility to shift focus on changing priorities
Ability to write and execute basic SQL queries
Experience with relational databases
Nonessential requirements
Insurance industry experience especially property/casualty
Experience with 3rd party software implementation
Familiarity with different AI tools such as ChatGPT and CoPilot
Familiarity with CCM (customer communication management) solutions
Experience with JSON
Experience with Python
At Kinsale we offer the following great benefits:
Competitive salary with performance-based bonus opportunities
Single and Family Health Dental and Vision Insurance plans with HSA funds contributed
Short-Term and Long-Term disability
Life Insurance
Matching 401(k)
Generous Paid Time Off and Holidays
Education dollars for training and certifications
Promotion from within the company with clear goals and developed career paths
Kinsale values strong financial responsibility. A credit check will be conducted as a part of the selection process for roles that require sound judgement trustworthiness or access to sensitive information.
Required Experience:
IC
Employment Type
Full-Time
