Parenting Orders Program
Parenting Orders Program
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Job Description
About Us
At Relationships Australia Queensland (RAQ) we are proud to be Queenslands leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier healthier lives. Through education counselling and community programs we help people develop the skills and resilience to navigate lifes challenges.
Our work promotes care and safety embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships mental health and social connection.
By joining Relationships Australia Queensland you can be part of a dedicated team making a positive impact on the lives of individuals and communities.
About the Role
We are seeking a permanent part-time (4 days a week) Parenting Orders Program (POP) Case Coordinator to join our Bundaberg team.
Step into a pivotal role where youll make a real difference in the lives of families at a critical time. As a Parenting Orders Program (POP) Case Coordinator you will empower parents and carers to build positive healthy relationships with their children through and beyond separation. Each day offers the chance to educate support and inspire individuals to navigate challenges and champion child-focused outcomes. Youll shape innovative support programs provide expert guidance and become a trusted advocate for the wellbeing of childrenhelping families create stronger more resilient bonds for the future. This is your opportunity to grow your career while genuinely changing lives in our community.
Additionally you will:
- Conduct intake assessments obtain client information screen for risks develop safety plans and determine suitability for interventions.
- Design and deliver group and individual education programs on child development family violence and navigating complex family separations.
- Develop and implement client case management plans in a child-focused collaborative manner.
- Liaise with internal and external services for integrated support including referrals for counselling and family dispute resolution.
- Maintain accurate client records case notes and risk assessments as per organisational policy.
- Continuously participate in supervision professional development and uphold compliance with all legislative duty of care and administrative requirements.
About You
You are passionate about supporting families through separation skilled in managing complex cases and committed to positive outcomes for children. Your approach is collaborative reflective and always informed by best practice principles in family support.
Additionally you have:
- A relevant undergraduate qualification in Social or Behavioural Sciences.
- Demonstrated experience supporting families in high conflict settings including with involuntary clients or clients in crisis.
- A strong record of working within a child-focused and culturally inclusive practice framework.
- Experience in group facilitation education delivery and (ideally) family dispute resolution.
- Solid knowledge of family law domestic violence legislation and the impact of trauma and conflict on children.
- Excellent communication time management and computer literacy skills (Microsoft Office web-based systems).
We Can Offer You
At RAQ we believe in supporting our people both inside and outside the workplace. Heres what you can look forward to as part of our team:
Work-Life Balance - Enjoy a flexible supportive culture that empowers you to thrive at work and at home.
Boost Your Take-Home Pay - Access salary packaging options of up to $15900 per year significantly increasing your net income.
Extra Time Off - Recharge with 3 additional paid leave days over the Christmas period on top of your standard annual leave.
Annual Leave Loading - Receive extra pay when you take annual leave-because your downtime matters.
Study Leave - Pursuing further qualifications We offer up to 2 weeks of paid study leave each year to support your professional growth.
Generous Parental Leave - Take the time you need to focus on your family with our paid parental leave program.
Wellbeing Support - Benefit from medical insurance discounts and free access to our Employee Assistance Program through Telus Health.
The salary is being offered between $87000.00 to $102000.00 per annum to be negotiated depending upon qualifications and experience plus superannuation. Join us and experience a workplace where your wellbeing growth and success are our top priorities.
How to Apply
To apply send us your resume and a brief cover letter outlining why youre the ideal person for this role!
Applications can be submitted by clicking the Apply Now.
Applications close Monday 18 August 2025
Employment Type
Part-Time
