Ice Operations Manager | Full-Time | Liberty First Credit Union Arena

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Ice Operations Manager oversees supervises and coordinates the daily ice operations of the venue. This includes but is not limited to ice maintenance and repair resurface upkeep edge work equipment safety and general facility maintenance (HVAC water treatment etc.). The individual in this role will manage the main Arena ice (when in ) and the Community Ice Rink (year-round). The ice rinks are currently used by the USHL Omaha Lancers AAA Youth Hockey Omaha Hockey Club and various other groups and organizations. Additionally the position is responsible for assisting with administrative planning direction and policy guidance ensuring the highest standards of service and ice conditions.

This role pays an annual salary of $55000-$60000

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until September 26 2025.

The Liberty First Credit Union Arena is located in Ralston Nebraska a suburb of Omaha. It serves as the home for the Omaha Lancers of the United States Hockey League and the Omaha Beef of the National Arena League. The venue also has a year round ice rink and banquet hall. The venue holds over 140 events per year from concert sporting events trade shows and ice rentals.

• Oversees daily operation and maintenance of the ice rinks to ensure the highest quality ice surface on two ice rinks; including glass and dasher board maintenance cleaning edge work ice thickness quality control general HVAC knowledge and water treatment.
• Proven ability in operating ice resurfacers and conducting the necessary preventative maintenance.
• Select train motivate schedule and evaluate part time ice staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Responsible for ice surface installation and removal; including ice painting in-ice logo installation.
• Work in partnership with the Director of Operations on general building maintenance and projects.
• Responsible for changeovers from non-ice events back to ice.
• Help manage the skate shop; including inventory/ pricing of items we sell.
• Participate in the development and administration of the facilitys operations and capital budgets; forecast additional funds needed for staffing equipment materials and supplies; monitor and approve expenditures; implement adjustments as necessary.
• Responsible for Health & Safety compliance.
• Demonstrate continuous effort to improve ice operations streamline work processes and work cooperatively and jointly to provide quality seamless customer service.
• Establish and maintain effective working relationships with organizations that use our ice facilities.
• All other duties as assigned by the Director of Operations AGM or GM.

• 3 years experience in ice and facility operations.
• B.S. or B.A. degree from an accredited college/university preferred.
• Must show demonstrated knowledge of ice maintenance ice resurface operations supervisory skills and experience in facility operations.
• Ability to work event nights weekends and holidays as required.
• Knowledge of OSHA requirements.
• Knowledge of ice making ice painting in-ice logo installation.
• Capable of operating in Microsoft Office applications including Excel Word Outlook.
• Ability to supervise the work of others.
• Ability to communicate with employees co-workers volunteers management staff and guests in a clear business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment
• Ability to work well in a team-oriented fast-paced event-driven environment.
• Must possess current and valid drivers license.
• Excellent customer service skills.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.