IT Services Coordinator I
IT Services Coordinator I
Posted on :
06-08-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 7255 - 8784
Vacancy
1 Vacancy
Posted on :
06-08-2025
Job Description
Primary Purpose
PRIMARY PURPOSE This position is responsible for planning and coordinating hardware and software installations upgrades maintenance and repairs for students faculty and staff. Responsibilities include providing work direction and training to lower level technical staff recommending technology solutions to end users and providing recommendations to purchasing on computer-related equipment bid specifications and technology vendors; and troubleshooting complex technical problems related to the installation and maintenance of computer hardware software and related peripherals.
Job Description
JOB DESCRIPTION Oversees and coordinates hardware and software installations upgrades maintenance and repairs. Trains and provides work direction to assigned technical personnel; sets and monitors daily work activity; oversees quality control check configuration installation repair and inventory of computer hardware and related equipment. Communicates with various departments and users to define end user needs and provide technical solutions and support. Consults with vendors regarding computer equipment and related peripherals; determines appropriate needs for systems and services. Researches and evaluates information on hardware software and peripherals; remains current on latest advances in the industry; attends a variety of committee meetings and conferences as required. Prepares purchase requisition specifications on computer hardware and software; orders special supplies parts and equipment as necessary; screens computer-related purchase requisitions for equipment compatibility and servicing and assists purchasing with bid preparation and vendor selection. Prepares and maintains a variety of records including records of requests for service and services provided and records related to personnel activities stock inventory and statistics. Establishes and maintains fixed asset and physical inventory of all equipment and replacement parts. Coordinates and supervises work performed by outside contractors and vendors. Learns and applies emerging technologies and advances as necessary to perform duties in an efficient organized and timely manner. Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity equity and inclusion trainings and events. Performs related duties as assigned.
Essential Functions
ESSENTIAL FUNCTIONS Examples of essential functions are interpreted as being descriptive and not restrictive in nature.
Desirable Qualifications
DESIRABLE QUALIFICATIONS Experience installing configuring and maintaining Windows macOS and mobile devices. Familiarity with enterprise networking including LAN / WAN Wi-Fi and basic network security. Proficiency with Microsoft 365 and other cloud-based productivity tools. Experience using IT ticketing systems and managing equipment inventory and asset tracking. Ability to coordinate IT projects and collaborate with vendors and contractors. Experience providing training and work direction to technical staff or student assistants. Strong analytical troubleshooting and communication skills. The ability to address the needs of diverse student and/or employee populations. Ability to stay current with emerging technologies and adapt to evolving IT needs. Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment.
Minimum Qualifications
MINIMUM QUALIFICATIONS Associate Degree in Computer Electronics Computer Science or a related field or the equivalent in college course work in a related field. Minimum five (5) years experience in hardware and software installation maintenance and repair including extensive lead experience. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic socioeconomic cultural disability gender gender identity sexual orientation and ethnic backgrounds of community college students faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.
Work Schedule
Monday- Friday 8:00 AM - 5:00 PM (Schedule and shift are subject to change in accordance with department needs.)
PRIMARY PURPOSE This position is responsible for planning and coordinating hardware and software installations upgrades maintenance and repairs for students faculty and staff. Responsibilities include providing work direction and training to lower level technical staff recommending technology solutions to end users and providing recommendations to purchasing on computer-related equipment bid specifications and technology vendors; and troubleshooting complex technical problems related to the installation and maintenance of computer hardware software and related peripherals.
Job Description
JOB DESCRIPTION Oversees and coordinates hardware and software installations upgrades maintenance and repairs. Trains and provides work direction to assigned technical personnel; sets and monitors daily work activity; oversees quality control check configuration installation repair and inventory of computer hardware and related equipment. Communicates with various departments and users to define end user needs and provide technical solutions and support. Consults with vendors regarding computer equipment and related peripherals; determines appropriate needs for systems and services. Researches and evaluates information on hardware software and peripherals; remains current on latest advances in the industry; attends a variety of committee meetings and conferences as required. Prepares purchase requisition specifications on computer hardware and software; orders special supplies parts and equipment as necessary; screens computer-related purchase requisitions for equipment compatibility and servicing and assists purchasing with bid preparation and vendor selection. Prepares and maintains a variety of records including records of requests for service and services provided and records related to personnel activities stock inventory and statistics. Establishes and maintains fixed asset and physical inventory of all equipment and replacement parts. Coordinates and supervises work performed by outside contractors and vendors. Learns and applies emerging technologies and advances as necessary to perform duties in an efficient organized and timely manner. Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity equity and inclusion trainings and events. Performs related duties as assigned.
Essential Functions
ESSENTIAL FUNCTIONS Examples of essential functions are interpreted as being descriptive and not restrictive in nature.
Desirable Qualifications
DESIRABLE QUALIFICATIONS Experience installing configuring and maintaining Windows macOS and mobile devices. Familiarity with enterprise networking including LAN / WAN Wi-Fi and basic network security. Proficiency with Microsoft 365 and other cloud-based productivity tools. Experience using IT ticketing systems and managing equipment inventory and asset tracking. Ability to coordinate IT projects and collaborate with vendors and contractors. Experience providing training and work direction to technical staff or student assistants. Strong analytical troubleshooting and communication skills. The ability to address the needs of diverse student and/or employee populations. Ability to stay current with emerging technologies and adapt to evolving IT needs. Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment.
Minimum Qualifications
MINIMUM QUALIFICATIONS Associate Degree in Computer Electronics Computer Science or a related field or the equivalent in college course work in a related field. Minimum five (5) years experience in hardware and software installation maintenance and repair including extensive lead experience. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic socioeconomic cultural disability gender gender identity sexual orientation and ethnic backgrounds of community college students faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.
Work Schedule
Monday- Friday 8:00 AM - 5:00 PM (Schedule and shift are subject to change in accordance with department needs.)
Required Experience:
IC
Employment Type
Full Time
Key Skills
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