Department Technology Manager
Department Technology Manager
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Job Description
To be fully considered for this position all candidates must submit the following at the time of submission:
A complete and accurate GSU application
Resume
Cover Letter
#LI-BD1
Department Technology Manager
Robinson College of Business
Computer Information Systems
The J. Mack Robinson College of Business (RCB) at Georgia State University (GSU) in Atlanta offers an exciting and unique opportunity to serve as the College HR Officer. With more than 8000 students 170 faculty members and 140 professional Staff RCB is among the largest accredited business schools in the United States with a student body that is one of the most diverse in the country. Our research and academic programs are consistently highly ranked. GSU is a leading R1 urban research university located in the heart of Atlanta. It is the largest university in Georgia with 54000 students and is one of the fastest-growing research institutions in the university system. GSU is ranked as the third most innovative public university in the nation by U.S. News & World Report and continues to lead the state and nation in graduating economically and racially diverse students.
These are exciting times at the J. Mack Robinson College of Business at Georgia State University. We are growing and we are thrilled that you are interested in being a part of our team. We are surrounded by individuals empowered to use their expertise and talents to achieve our mission to pursue excellence.
WHAT MAKES RCB CIS Department A GREAT PLACE
- A flexible work environment
- Generous benefits including health dental vision tuition assistance retirement etc.
- A knowledge-sharing organization that works collaboratively with diverse partners.
- Professional development opportunities and mentorship
- A rapidly growing center within an academic setting
The Robinson College of Business at Georgia State University is seeking a Department Technology Manager who plays a critical role in supporting the technological infrastructure of the Computer Information Systems (CIS) department which is unique within the Robinson College of Business due to its strong reliance on information technology for both course delivery and research. This role ensures the seamless operation of IT resources supports faculty and students and drives innovation in cloud computing virtualization and research technologies. over 1750 students and requiring specialized technical expertise to manage real and virtual environments faculty research tools and IT-intensive coursework.
HERE IS WHAT YOU WILL DO
The Department Technology Manager will transition to a modern cloud-based infrastructure.
This position will have a dotted line relationship with RCB College Technology Services. The Department Technology Manager will collaborate closely with the central College of Business support team to ensure alignment of technological initiatives and support services. This collaboration will involve regular communication and coordination to leverage shared resources
expertise and best practices especially with regard to enterprise computing operations. This position will also provide backup during slower CIS operation times or as needed during projects or other times of need for the College. The goal is to enhance the overall efficiency and effectiveness of technology support across the Robinson College of Business while meeting the
unique needs of the CIS department.
Installations support documentation and account creation are required for an average of 1400 students for both Fall and Spring semesters.
Faculty need specialized software and hardware (e.g. for big data analytics) to support their research PhD students IT support for teaching research and desktop support.
A multi-purpose lab requires hardware and software support and assistance to students managing lab assistants.
Virtual server farm management and upgrades.
Support for IT-intensive courses
Drive the transformation from a traditional hosting environment to a cloud-based infrastructure.
Hosting applications for instructional and research activities on the public cloud.
Benefits The University System of Georgia (USG) provides comprehensive benefits to Georgia State employees.
The University System of Georgia (USG) provides comprehensive benefits to Georgia State employees. USG offers healthcare dental vision and other benefits and retirement plan options. Retirement Options
- Optional Retirement Plan -- ORPis a 401(a) Defined Contribution Plan. Employees contribute 6% and USG contributes 9.24% to the plan. Employees are immediately vested.
- Teacher Retirement System -- TRSis a Defined Benefit Plan a traditional public pension plan. Employees contribute 6% and USG contributes 19.81% to the plan. Your retirement benefit is calculated by factoring in years of service final salary and a 2% multiplier. Employees are vested after 10 years.
See theretirement webpagefor more information.
Tuition Assistance Program (TAP)-- Full-time employees enrolled in a USG degree program may earn their degree for free. Find the TAP details here.
Minimum Hiring Requirements:
Bachelors degree in Computer Information Systems or Computer Science and five years of related experience.
Preferred Hiring Qualifications
Must have expertise with VMware virtualization software and hardware system storage network design and security database and server management and cloud computing technology services.
IT Infrastructure & Virtualization:
Manage maintain and upgrade real and virtual machines ensuring reliable operation for coursework and research.
Oversee DreamSpark (Microsoft Azure for Education) and VMware installations including support documentation and student account creation.
Administer and optimize the virtual server farm ensuring performance security and scalability.
Lead the departments transition from traditional hosting to a cloud-based infrastructure integrating public cloud platforms for instructional and research purposes.
Faculty & Student Support:
Provide specialized software and hardware support for faculty research including tools for big data analytics cybersecurity and AI/ML applications.
Offer technical support for PhD students covering teaching research and desktop needs.
Manage and maintain the multi-purpose lab assisting students with hardware and software issues.
Virtualization & Cloud Technologies: Proficiency in VMware virtualization software including vSphere ESXi and related tools for managing virtual environments. Experience in cloud computing services (e.g. AWS Azure or Google Cloud) for hosting scaling and securing applications.
System Storage & Database Management: Expertise in storage solutions (SAN NAS cloud-based storage) and managing database systems (Oracle SQL Server MySQL) within virtualized and cloud environments.
Network Design & Security: Strong knowledge of network architecture security protocols firewalls VPNs and intrusion prevention systems to ensure secure and efficient operations.
Server & Infrastructure Management: Experience managing Windows and Linux servers including installation configuration maintenance and security hardening.
Required Experience:
Manager
Employment Type
Full Time
