Food & Beverage Supervisor, Peacock Alley - Waldorf Astoria Orlando
Food & Beverage Supervisor, Peacock Alley - Waldorf Astoria Orlando
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Job Description
Waldorf Astoria Orlandois looking for aRestaurant Supervisorto join theFood and BeverageTeam at Peacock Alley.
Surrounded by Walt Disney Resort this luxurious Forbes 4-Star property has 502 rooms 30000 square feet ofbanquet space and 7 food and beverage includes 3 restaurants 2 bars a pool and in-room dining.
In this role you will be overseeing the day-to-day operations ofPeacock Alley and our upcoming Market reporting to the Restaurant General Manager and Assistant Food & Beverage Manager overseeing 30 Front of House Team Members.
The ideal candidate will have prior experience and knowledge of coffee and a beverage operation. Prior experience in fine dining and a luxury hotel is preferred.
- Classification:Full-Time
- Shift:Various - must have availability to work weekdays weekends and holidays.
- Pay:$21.06 per hour
Want to learn moreHotel WebsiteFacebookInstagram
What will I be doing
As a Restaurant Supervisor you would be responsible for assisting management in the direction and administration of a restaurant in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Supervise support schedule assign daily work inform and train team members in all restaurant activities and operations
- Monitor observe and assist in evaluating team member performance
- Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
- Ensure compliance with health safety sanitation and alcohol awareness standards
- Manage and monitor product quality and service and satisfaction trends evaluate and address issues and make improvements accordingly
- Assist in monitoring inventory and inventory control
EOE/AA/Disabled/Veterans
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an award-winning workplace culture ranking#2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Access to your pay when you need it through DailyPay
- Health insurance
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Go Hilton travel discount program
- Best-in-Class Paid Time Off (PTO)
- Supportiveparental leave
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education:Access to a wide variety of educational credentials(ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
*Available benefits may vary depending upon property-specific terms and conditions of employment.
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Required Experience:
Manager
Employment Type
Full-Time
