Relationship Manager
Relationship Manager
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Job Description
If you also believe that everyone should be able to achieve their financial potential then youll love contributing to CMC Markets company vision of providing the ultimate trading experience. Seize the opportunity to progress your career in the fintech industry by joining a global leader in CFD trading and share investing. Grow yourself personally and professionally with a company thats growing with you by global expansion and product offering.
As a Relationship Manager at CMC Markets youll be responsible for providing a continuous daily mix of exceptional service relationship management and business development. The role will also include provision of execution services and risk management to the most valuable clients of CMC. By achieving this high level of service the desired aim is to maximise client retention build long-lasting client relationships business development along with growing and improving CMCs business through a mix of client referrals. Youll also act as a bridge between the general retail and premium clients.
Why Youll Like Working Here:
Just some of the reasons youll love working here include:
- Continuous learning: Our generous L&D program covers both technical and performance training ensuring youre always learning new skills.
- Leave benefits: Accrue 5 additional annual leave entitlements each year called My Days as well as enjoying 5 extra annual leave days once you pass 12 months. Enjoy your birthday off to spend time with family and friends on us! Utilise a free annual charity day to give back to your community.
- Unlimited access to a dedicated benefits & wellbeing hub where you can save money through various retailer discounts and make use of a variety of resources that will enhance your physical and mental wellbeing
- Collaboration: We believe that great things happen when smart people work together thats why weve made the decision to work five days in the office.
- $0 Trades: Staff & family trading accounts with CMC Markets Invest have access to the best brokerage rates in the market - $0 trades for all domestic and international equity orders!
- Office perks: Help yourself to free breakfast cereals condiments and coffee to fuel your workday. Our culture club provides opportunities for everyone whether youre into fitness pizza making classes socialising or bringing out your competitive side in trivia or lawn bowls!
Youll Be Working On
Youll manage a portfolio of high-value clients providing the kind of personalised service that transforms trading relationships into long-term partnerships. Your day-to-day work centres on understanding each clients unique needs and delivering solutions that exceed their expectations.
Client communication forms the heart of your role - youll handle sophisticated enquiries through phone and email providing expert product knowledge that helps clients maximise their platform usage. Youll maintain strict service level agreements whilst ensuring every interaction reflects CMCs commitment to excellence.
Other responsibilities include educating clients on our comprehensive product range and platform capabilities collaborating with internal teams including Dealing and Business Operations to ensure seamless client experiences and participating in client entertainment events including some evening and weekend commitments.
What Type Of Person Will Be Successful
We are seeking a results-driven client-focused professional with over three years of experience in sales relationship management or customer service. The successful applicant will possess a strong grasp of global financial markets excellent communication and interpersonal skills and a demonstrated ability to thrive in target-driven settings. A commitment to client outcomes high ethical standards RG146 certification and full Australian working rights are required with a relevant university degree.
The Things We Live By:
CMC Markets is powered by our people. We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace where our people feel confident to be themselves feel valued and are able to do their best work. We dont just value differences and unique perspectives we seek them out and we invite them in because we know it will lead to better outcomes for everyone.
Click on the link to find out more about the things we live by at CMC Markets CMC Markets - Culture Video
Were always on the lookout for great people so even if you dont feel you are a 100% fit apply with your up-to-date CV and well consider you for this role and any other suitable opportunities across the business.
We look forward to hearing from you!
Please be vigilant when applying for jobs online. CMC Markets will never request personal identification details such as Date of Birth or Tax File Number prior to an offer being made. If your initial application is successful regardless of whether youve applied directly or through an approved recruiter you will always liaise with a representative from CMCs Talent Acquisition team. We will only discuss a role you have formally applied for via phone or email (CMC Markets email address); and never via Facebook or Telegram.
Required Experience:
Manager
Employment Type
Full-Time
