Associate Planner, Direct

Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

CUSTOMER

• Foster existing TD Wealth Financial Planning relationships and implement investment strategies and long-term financial plans by offering sound advice with a focus on Retirement and Investment Planning
• Establish & implement a sales plan that focuses on on-boarding existing TDCT customers developing and managing a plan improving profitability with existing customers developing business from existing customers and retaining existing customers
• Assist the clients to identify goals and potential barriers recommend appropriate solutions and provide ongoing relationship management through investment recommendations including third-party mutual funds open new investing accounts as required
• Contribute to the achievement of team and department LEI goals by modelling LEI attributes and behaviours while strengthening customer loyalty
• Identify opportunities to refer customers to other TD partners i.e. Retail and Wealth Management Partners where appropriate
• Actively acquire external assets through effective financial planning and sales conversations leveraging screen share technology
• Provides ongoing relationship management to existing TD Wealth Financial Planning and Private Investment Advice relationships to maintain update and implement investment strategies and long-term financial plans

SHAREHOLDER

• Consistently exercise discretion in managing correspondence information and all matters of confidentiality; escalate issues where appropriate
• Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
• Protect the interests of the organization identify and manage risks and escalate non-standard high risk activities as necessary
• Conduct internal and external research projects; support the development / delivery of presentations / communications to management or broader audience
• Conduct reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions make recommendations assess the effectiveness of programs/ policies/ practices
• Monitor service productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
• Acquire and apply expertise in the discipline provide guidance assistance and direction to others
• Identify recommend and effectively execute standard practices applicable to the discipline
• Adhere to internal policies/procedures and applicable regulatory guidelines
• Keep abreast of emerging issues trends and evolving regulatory requirements and assess potential impacts
• Maintain a culture of risk management and control supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

• Participate fully as a member of the team support a positive work environment that promotes service to the business quality innovation and teamwork and ensure timely communication of issues/ points of interest
• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business related tools and techniques
• Participate in personal performance management and development activities including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training coaching and/or guidance as appropriate.
• Contribute to a fair positive and equitable environment that supports a diverse workforce
• Act as a brand champion for your business area/function and the bank both internally and/or externally

BREADTH & DEPTH

• Professional role with a focus on providing business development customer relationship management and / or sales advisory support within their own area of specialty
• Requires expanded knowledge of products/services and key competitors
• Understands key business and customer drivers and processes in the context of own work
• Identifies referral opportunities at increasing levels of complexity
• Sound knowledge of assigned customers needs the competitive landscape and broader market factors
• Coordinates activities and timelines across multiple teams to ensure customer needs are met
• Executes simplified sales or account management process focusing on features selling and customer data gathering
• Investigates and analyses possible alternative solutions and approaches based on documentation of the customer fact pattern
• Impacts sales achievement of their own and related teams
• Simplifies information to customers clarifies unique situations and leads coordination of information to ensure service and standards are met
• Work performed under management guidance and supervision
• May identify and contribute to problem resolution
• Generally reports to a Manager or above

EXPERIENCE & EDUCATION

• University Degree and/or 3-5 years industry experience
• Must have Canadian Securities Course (CSC)
• Must be bilingual in English & French
• IIROC license preferred (required within first 90 days in role)
• Complete Conduct & Practices Handbook (CPH) within first 90 days in role
• Complete Wealth Management Essentials (WME) within first 30 months in role
• Achieve IQPF designation within 18 months in the role

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):