Housekeeping Administrative Assistant Supervisor - Waldorf Astoria Orlando
Housekeeping Administrative Assistant Supervisor - Waldorf Astoria Orlando
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1 Vacancy
Job Description
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
#LI-SB3
Waldorf Astoria Orlando is looking for a Housekeeping Administrative Assistant Supervisorto join the Housekeeping Team!
Surrounded by Walt Disney Resort this luxurious Forbes 4-Star property has 502 rooms 30000 square feet of banquet space and 7 food and beverage outlets. This includes 3 restaurants 2 bars a pool and in-room dining.
Want to learn more Hotel Website Facebook Instagram
Classification: Full-Time
Shift: Various must be available to weekdays weekends and holidays.
Pay Rate: The pay rate for this role is $21.10 per hour
What will I be doing
As a Housekeeping Administrative Supervisor you will be responsible for ordering and tracking of supplies for the department and working with suppliers and vendors coordinate with other departments to schedule room maintenance and accurate room blocking create and plan training guides and prepare departmental meetings.
- Use of REX/HOTSOS to monitor Room attendants progress throughout the day: completion of rooms according to the allowed time per room; expedite guest room requests for cleaning
- Upload trace report to room attendants assignments and monitor the completion; communicate constantly with front desk in regards of VIP rooms room moves discrepancies.
- Run reports constantly to provide updates using ONQ and REX information.
- Use of HOTSOS to dispatch and/or monitor guest requests completed on a timely manner by guest runner completion of maintenance tickets place for Property ops.
- Update attendance logs
- Log daily room inspections / create monthly report cards per Housekeepers Floor Supervisors and Managers
- Audit and approvedaily team member punches complete time edit forms while correcting adding errors
- Audit and approve daily punches for leased labor employees
- Collect daily information of incentives and create spread sheets for weekly submission to accounting
- Keep inventory and/or tracking the functionality of IPODs and department communication devices
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
