Key Account Manager
Key Account Manager
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Job Description
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering design and manufacturing combined with category-leading brands in compression controls software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are someone looking for a career change a professional an undergraduate student exploring your first opportunity or recent graduate we have opportunities that will allow you to innovate be challenged and make an impact. Join our team and start your journey today!
We are seeking a driven and relationship-focused Key Account Manager to support and grow our HVAC OEM client base. This role requires strong commercial acumen persuasive communication and a deep understanding of customer needs to deliver long-term value and exceed sales targets.
Key Responsibilities of the role:
- Build and maintain long-term relationships with key HVAC OEM stakeholders
- Act as a trusted advisor and subject matter expert on HVAC product solutions
- Develop a deep understanding of customer strategies to identify growth and support opportunities
- Lead account planning activities to uncover cross-sell and expansion potential
- Manage the full sales cycle including pricing and contract negotiations with OEM customers
- Collaborate with internal account teams (e.g. Systems Engineers Application Engineers) to deliver tailored value propositions
- Serve as the primary point of contact for assigned accounts and ensure inquiries are routed appropriately
- Maintain an accurate pipeline of opportunities using CRM tools
- Deliver compelling presentations to influence purchasing decisions
- Provide exceptional service by listening to customer concerns and responding with empathy
Required qualifications and experience:
- Proven experience in a sales account management or business development role (preferably in HVAC manufacturing or a technical environment)
- Strong presentation and negotiation skills
- Ability to build trust and rapport with internal and external stakeholders
- Excellent communication skills both written and verbal
- Comfortable working cross-functionally with engineering customer service and commercial teams
- Proficiency in CRM tools and Microsoft Office suite
- Results-oriented with a track record of meeting or exceeding sales targets
- Strategic mindset with the ability to manage complex accounts
Preferred qualifications and Experience:
- Bachelors degree in Engineering Business or a related field
- Experience in the HVAC sector or OEM sales environment
- Knowledge of HVAC systems and technologies
- Familiarity with account-based selling and long-term strategic planning
If you thrive in a fast-paced customer-centric environment and enjoy working on high-impact sales initiatives wed love to hear from you.
Our Commitment to Our People
Across the globe we are united by a singular Purpose: Sustainability is no small ambition. Thats why everything we do is geared toward a sustainable futurefor our generation and all those to come. Through groundbreaking innovations HVACR technology and cold chain solutions we are reducing carbon emissions and improving energy efficiency in spaces of all sizes from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion openness and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people beginning at onboarding and through senior leadership so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans including parental leav vacation and holiday leave.
Together we have the opportunity and the power to continue to revolutionize the technology behind air conditioning heating and refrigeration and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds and with diverse perspectives are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin age marital status political affiliation sexual orientation gender identity genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
Work Authorization
Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.
No calls or agency requests please.
Required Experience:
Manager
Employment Type
Full-Time
