Vice President of Operations
Vice President of Operations
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Manages sales permit starts warranty and closings for single family homes.
- Manages/oversees multiple project managers and help implement efficiencies to improve:
- Customer satisfaction quality control reduce build and permit times reduce overall construction costs increase profitability assist with increasing land position improve our employee and customer experience.
- Oversees day-to-day company operations.
- Defines and implements operations strategy structure and processes.
- Maintains a working knowledge of all phases of operations.
- Monitors performance to proactively identify efficiency issues and propose solutions.
- Coordinates support to operations throughout the business.
- Interview hire train and mentor the operations management team.
- Provides regular performance updates to the senior leadership team.
- Review and implement quarterly and annual budgeting process and goals.
- Participates with the production department by attending production meetings reviewing closing schedule and any other pertinent information.
- Conducts weekly closing/operation meetings to confirm status updates.
- Maintains community documents inclusive of lot availability plans and product types.
- Provides consistent and competent supervision to Production Managers in the development of project work plans and the management of project budgets.
- Conducts periodic site visits to support the team and provide a quality assurance check on services provided by staff and sub-contractors in order to help ensure a positive customer experience.
- Co-develop and maintain division relationships with third-party construction industry professionals for the purpose of securing cost verifications and passing inspections.
- Monitor customer care items to meet company requirements.
- Responsible for achieving excellent scores in both customer satisfaction and buyer recommendation
- Enforces all safety policies and procedures.
- 4 year College degree in a business-related field required.
- A minimum of 5 years experience in homebuilding/ /real estate experience.
- Minimum of 3 years supervisory experience in operations or related field.
- Multi-team management experience.
- Must be willing to travel throughout the region.
- General knowledge of construction practices.
- Strong business acumen with a broad understanding of fundamental business principles.
- Analytical problem-solving skills with an impeccable attention to detail.
- Ability to set overall strategy and drive process improvement.
- Ability to work cooperatively and communicate effectively with a diverse group of staff clients and stakeholders.
- Proficiency in Microsoft Office (Outlook Excel).
Required Experience:
Chief
Employment Type
Full-Time
