Customer Master data Managemenet
Customer Master data Managemenet
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Job Description
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Create maintain and validate Customer Master Data in accordance with company policies and data governance standards.
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Ensure data accuracy consistency completeness and compliance across all systems and platforms.
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Collaborate with cross-functional teams (Sales Finance Supply Chain IT Compliance) to gather required documentation and ensure smooth onboarding of new customers.
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Analyze and resolve data quality issues related to customer information (e.g. duplicates incorrect data incomplete records).
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Support the Customer MDM processes by adhering to Service Level Agreements (SLAs) and ensure timely turnaround of data requests.
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Conduct data cleansing enrichment and deduplication to ensure high-quality customer records.
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Perform regular audits and contribute to continuous improvement initiatives to enhance data quality and governance.
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Work closely with the Master Data Governance team to align with global standards and practices.
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Ensure compliance with regulatory and business requirements including GDPR and other data privacy standards.
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Document and maintain Standard Operating Procedures (SOPs) related to Customer MDM activities.
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Bachelors degree in Business Administration Information Science Data Management or a related field.
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Minimum 3 years of hands-on experience in Customer Master Data Management.
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Strong working knowledge of SAP (MDG / ECC / S/4HANA) or other ERP systems.
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Proven understanding of data governance data quality principles and business process mapping.
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Strong problem-solving skills and the ability to analyze root causes of data issues.
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Experience in handling large volumes of data and working in shared service or global environments.
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Excellent communication and interpersonal skills; ability to work with global teams and stakeholders.
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Proficiency in MS Excel and other data analysis tools.
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Experience with Restricted Party Screening (RPS) tools or compliance systems.
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Exposure to Customer Hierarchies and Global Data Standards.
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Familiarity with data visualization or reporting tools (e.g. Power BI Tableau).
Interested candidates can share their updated resume to
Employment Type
Full-time
