Customer Service Specialist Optician
Customer Service Specialist Optician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Were looking for a Customer Service Specialist / Optician
Beautiful Location: Valley Fair Mall
Start Date: Immediate Type: Full-time Non-exempt
Essential Functions:
Ensure customer happiness with stellar customer service and demonstrate a high level of professionalism
Address customer needs in a prompt and friendly manner while actively seeking to understand customer concerns requests and expectations
Understand and handle customer complaints regarding products services sales or other matters with honesty and integrity while taking initiative to find appropriate resolutions
Ensure speed efficiency and accuracy in creating eyewear products
Foster a warm vibrant and friendly atmosphere by being a supportive and compassionate team member
Actively participate in-store staff meetings to improve customer service store operations and sales goals
Provide appropriate training and support to less experienced team members and be a leader in demonstrating exemplary work ethic
Adjust fit and assemble eyeglasses to suit each customers unique preferences
Build team commitment to high standards of service exceed customer expectations and lead by example.
Qualifiers:
High school or equivalent (G.E.D) education
ABO Certification preferred
One year of retail experience
Availability to work a flexible schedule and the hours necessary to open and/or close the store including nights weekends and holidays.
Strong communication skills (verbal & written) including strong relationship-building skills.
Ability to adjust priorities and manage time wisely in a fast-paced environment
Ability to be on your feet most of the day or moving on the sales floor or stock room
Perks:
Health Dental and Vision insurance
Paid time off and paid sick leave
Free eyewear and friends and family discounts
Team outings every month
Commuter benefits
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Holidays
Monday to Friday
Night shift
Weekends as needed
Education:
High school or equivalent (Preferred)
Experience:
Optical: 1 year (Required)
License/Certification:
ABO Certification (Preferred)
Shift availability:
Night Shift (Preferred)
Day Shift (Preferred)
Customer Service,Opticians,Communication Skills
Employment Type
Full Time
