SAP Order to Cash Operations Lead, IS&T Enterprise Systems
SAP Order to Cash Operations Lead, IS&T Enterprise Systems
Posted on :
05-08-2025
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1 Vacancy
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Job Description
We are looking for a SAP Order to Cash Operations Lead who loves to get hands-on while driving day to day operational excellence and offering the highest service levels to our business SAP Order to Cash Operations Lead you will need to have a strong aptitude to tackle business impacting issues in Order to Cash domain. You will need to have experience in troubleshooting issues design and configuration of the SAP Order to Cash space. RESPONSIBILITIES INCLUDE:Engage & drive critical production system and business issues (including hands-on engagement in troubleshooting and resolving issues clear communication during issue management providing management updates and driving post-mortem for issues troubleshooting)Be the point of contact for business engagement Drive system / process initiatives that could improve efficiency / productivity. Monitor and identify trends for issues and implement solutions by performing root cause key metrics and ensure alignment to SLA Participate in various system activities like annual upgrade cut-over disaster recovery drill etc.
- 8 yrs of broader hands-on work experience (troubleshooting/implementing solutions) across various functions within SAP Order to Cash space
- Experience in Available to Promise in APO / aATP
- Production support experience working in a 24 X 7 support model handling vendor performance delivering to SLA reporting metrics continuous improvement
- Experience in partnering with vendor teams both onsite and offshore
- Experience in S/4 HANA
- Bachelors degree in Computer Science Information Technology or a related field or equivalent years of work experience.
- Any technical experience would be a significant plus such as ability to understand ABAP / code debugging
- Experience in SAP APO aATP SAP Commerce Machine Learning Signavio BTP Gen AI
- Self-motivated detail-oriented and sensitive to established schedules and scope
- Innovative highly motivated with the ability to learn quickly
- Excellent verbal and written communication skills across all levels of the organization
Employment Type
Full Time
Key Skills
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