AppleCare Service Support Program Manager
AppleCare Service Support Program Manager
Posted on :
05-08-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 172100 - 305600
Vacancy
1 Vacancy
Posted on :
05-08-2025
Job Description
A program lead on this team will be responsible for aligning cross-functional teams and all of Service Engineering on program deliverables schedules and priorities to deliver all Service Manufacturing include:Determines and tracks engineering project goals. Makes project priority decisions with considerations for timeline cost and the overall project timeline for all AppleCare engineering teams Drives and coordinates engineering teams to the overall schedule and ensures accurate hand off and coordination to our partners. Responsible for highlighting to management when there are schedule resource cost or alignment challenges. Utilizes internal tools for project consolidation executive summaries utilizing the individual team updates to create a summary for projects.
- B.S. in Engineering or similar technical field
- 8 years of experience as a program/project manager with impeccable organizational skills and attention to details
- Hardware Engineering Project Management experience launching products and driving new product development cycles.
- Demonstrated skills in project management tools schedule development/management and leadership experience.
- Understanding of engineering concepts with ability to grasp complex design and process problems
- Proven ability to work cross-functionally and relate to a myriad of technical partners.
- Effective communication and interpersonal skills experienced communicating across varied audiences in a climate of debate. Quickly able to adapt communication style to meet the audience
- Possesses executive presence with the strong ability to communicate at the senior leadership levels.
- M.S. or PhD in Engineering or Technical degree
- 12 years of experience as program/project manager in a related field or industry.
- Experience in international and/or regional Product Safety Environmental EMC and Regulatory standards/regulations and/or government affairs are a plus.
At Apple base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $172100 and $305600 and your base pay will depend on your skills qualifications experience and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apples discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apples Employee Stock Purchase Plan. Youll also receive benefits including: Comprehensive medical and dental coverage retirement benefits a range of discounted products and free services and for formal education related to advancing your career at Apple reimbursement for certain educational expenses including tuition. Additionally this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apples discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apples Employee Stock Purchase Plan. Youll also receive benefits including: Comprehensive medical and dental coverage retirement benefits a range of discounted products and free services and for formal education related to advancing your career at Apple reimbursement for certain educational expenses including tuition. Additionally this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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