Patient Access Representative
Patient Access Representative
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Job Description
Job Details
Description
Womens Care founded in 1998 is a leading womens healthcare group in the United States dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100 locations and over 400 OB/GYNs and specialists across the country Womens Care provides comprehensive patient care in obstetrics gynecology gynecologic oncology urogynecology gynecologic pathology breast surgery genetic counseling maternal fetal medicine laboratory services and fertility.
The Patient Access Representative is the first face our patients see as the enter our clinics. With customer service being at the forefront of this role the Patient Access Representative collects information for registration of new and incoming patients. This makes it a very engaging role on our team. We work Monday-Friday no weekends!
- Greet all patients and visitors; guide them to appropriate areas as needed.
- Obtain and confirm patient demographics and update patient profile.
- Collect payment and/or assist patient with minor billing concerns.
- Scan pertinent information into EMR system (HIPAA compliance authorizations medical records etc.).
- Respond to non-medical patient emails and phone calls.
- Demonstrate and embody the Womens Care mission and core values.
- Compliance with all HIPAA rules regulations and guidelines.
- Other duties as assigned.
Qualifications
Qualifications:
- High school diploma or equivalent required.
- Preferably oneyear of experience working in a medical office or healthcare setting OBGYN a plus.
- General knowledge of medical terminology is ideal.
- Preferred experience working with an electronic medical records system eCW a plus.
- Strong verbal and written communication skills.
- Deadline-driven and detail-oriented.
- Ability to multi-task in a high-volume and dynamic atmosphere.
- Ability to communicate and work efficiently with patients co-workers and providers.
- Must be dependable reliable and punctual.
WHY JOIN WOMENS CARE
We Offer:
- Competitive compensation package
- Health dental and vision benefits
- Paid time offand paid holidays
- 401k plan
- An opportunity to make a difference in patientslives every day!
Womens Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees we remain true to our mission of Improving the Health of Women Every Day. At Womens Care weCAREabout our patients and we stand by our values.
Compassion & Empathy: Treating patients like valued friends and family
Accountability: Taking responsibility for our actions and behaviors
Respect: Acting respectfully in every interaction
Excellence & Quality: Providing the safest highest quality of care
Required Experience:
Unclear Seniority
Employment Type
Full-Time
