Director, Engineering ( Personalization)
Director, Engineering ( Personalization)
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Job Description
Requisition ID: 232267
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.
Scotiabank is on a mission to deliver highly personalized relevant and timely banking experiences that deepen customer relationships and drive measurable business value. As the Director Engineering you will lead the engineering strategy and execution of digital personalization platforms that power 1:1 experiences across our retail banking ecosystem.
Reporting to the Head of Personalization & Commerce Engineering this leadership role is central to enabling customer-centric journeys and enterprise personalization at scale. Youll partner with business partners digital product and design data science marketing and channel teams to build capabilities that support segmentation next-best actions and personalized offers across mobile web contact centre and branch channels.
Is this role right for you In this role you will:
Lead a team of engineering teams delivering scalable personalization platforms
Oversee the development and integration of real-time and batch personalization services into key customer touchpoints
Collaborate with enterprise partners in Analytics Marketing and Digital Product to co-create end-to-end personalization solutions
Drive the evolution of the personalization technology stack using modern frameworks and cloud-native services (e.g. GCP Adobe AEP Salesforce Marketing Cloud PEGA CDH)
Ensure engineering excellence through robust SDLC practices site reliability automation CI/CD pipelines and operational readiness
Translate business and customer needs into technical strategies and delivery roadmaps
Build and mentor a high-performing engineering team that thrives in a fast-paced agile environment
Contribute to broader Canadian Banking Engineering leadership supporting talent development tech strategy and cross-functional initiatives
Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:
10 years of progressive engineering experience with at least 3 years in a senior leadership role
Proven success delivering customer-facing digital platforms in financial services e-commerce or large-scale consumer environments
Expertise in a modern tech stack including decisioning engines event streaming customer data platforms and experimentation frameworks
Hands-on knowledge of modern engineering tools and practices: microservices cloud platforms (preferably GCP) APIs containers and DevOps
Strong understanding of data engineering AI/ML integration and marketing technology ecosystems
Exceptional leadership influencing and cross-functional collaboration skills
A customer-first mindset with the ability to align technical delivery with business outcomes
Whats in it for you
Diversity Equity Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential respected for who they are and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities ethnicity race age ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses cross-functional development opportunities and tuition assistance.
Competitive Rewards program including bonus flexible vacation personal sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Required Experience:
Director
Employment Type
Full Time
