Quality Operations Compliance Supervisor

The Bel Group is a major player in the food industry through portions of dairy fruit and plant-based products and one of the world leaders in branded cheeses. Its portfolio of differentiated and internationally recognized brands includes The Laughing Cow Kiri Babybel Boursin Nurishh PomPotes and GoGo squeeZ as well as some 30 local brands. Together these brands helped the Group generate sales of 3.74 billion in 2024.

Do you want to join a company with strong brands that puts consumers and responsibility at the heart of the decision-making process Then Bel is made for you!

Are you bold pragmatic and determined Do you want to contribute to the transformation of an international agri-food company Them come join us and measure the impact of your talent and energy in realizing an ambitious and sustainable company project!

#IWorkForAllForGood

Job Summary:

The Quality Operations Compliance Supervisors is responsible for working closely with the Operations team to help ensure clear understanding and compliance with all Quality requirements. This position involves supervising and developing Quality Assurance Technicians. The supervisor closely partners with the leaders of the Operations team and operators to assure that Quality compliance is met daily fostering a culture of continuous improvement and high-quality standards.

Job Responsibilities & Tasks:

• Work on the floor with the Operations team to ensure compliance with quality food safety and sanitation policies standards and procedures and GMP
• Supports the continuous improvement of the plant through 5S principles plus analytical analysis including consolidation trending and communicating operations data trends and results
• Participates 3rd party food safety and quality audits
• Ensures that Quality related procedures are current and adhered to through internal auditing proficiency testing etc.
• Responsible for the review tracking and filing of all Process Deviations and Food Safety/Quality Incident Reports
• Directs and coordinates the daily work activities of the Quality Assurance Compliance Technicians and the Quality Operations Compliance Auditor
• Coordinates daily activities within the quality lab including retention and incubation pouch inspection production record review periodic lab equipment verifications microbiological analysis and sensory analysis
• Coordinates plant hygiene programs such as GMP audits environmental monitoring (microbial and hygiene) and pre-operations inspections
  • Conducts and supports Audits/inspections of equipment and overall cleanliness
• Support the investigation of incidents and root cause analyses
  • Work with plant leadership to implement corrective action when necessary to eliminate recurrence
  • Validates that Quality related procedures are adhered to through internal auditing proficiency testing and new operator training validations

• Develop implement and sustain quality systems to meet SQF guidelines
• Backup SQF Practitioner for the site

• All other duties as assigned

Key Performance Indicator (KPI):

• Tracks and reports Quality KPIs including but not limited to:
  • Documentation error rates
  • Proficiency testing pass rates
  • Sensory participation
  • GMP monthly audit results

Position Requirements:

EDUCATION

• Bachelors Degree in Food Science Chemistry Operations Management or a related field preferred.
• High School Diploma required.

EXPERIENCE

• Minimum of 3 years of quality assurance experience in a food manufacturing environment is required
• HACCP and GFSI Certification is preferred.

• Leadership/Supervisory experience in a professional work environment is preferred.

SKILLS

• Must have a passion for being on the plant floor and interacting with employees at all levels
• Strong interpersonal communication leadership training and coaching skills
• Must quickly and effectively interpret information in order to reach sound conclusions
• Must be able to challenge the status quo in a professional manner

• Must have strong organizational and time management skills
• Ability to communicate proficiently in English verbally and in writing (including email)
• Intermediate computer skills (Microsoft Office & ERP systems)
• Strong attention to detail and ability to conduct audits

PHYSICAL & TRAVEL REQUIREMENTS

• Must be able lift up to 40 lbs.
• Must be able to work a minimum of 8 hours per day and be on their feet for extended periods of time

• Be able to work all shifts (primarily day shift)

• Must be able to wear appropriate Personal Protective Equipment (PPE)

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