We are looking forIoT Support Engineerto strengthen our ambitious team in Munich Germany. You will work with the leading telematic solutions in the world and master your engineering skills.
Teltonikastelematics business unitdevelops and produces easy-to-use GPS tracking devices for effective fleet management in such spheres as logistics agriculture car sharing construction and more. Using the latest technologies Teltonika sets new standards for the telematics industry.
In this role you will:
- Work with various Teltonika Telematics manufactured GNSS tracking devices that embed technologies such as Bluetooth CANbus RS232/RS485 and 1-Wire.
- Propose different ways on how to incorporate our devices for various use cases.
- Be responsible for arranging technical tasks for custom development projects and coordinating solution release to clients.
- Troubleshoot provide assistance and consult clients via a dedicated ticketing system or online meetings/chats if they are needed.
- Communicate with global international corporations that provide car sharing rental fleet management solutions and various other companies from different vehicle telematics fields.
- Cooperate with RnD quality assurance and project management teams to ensure the maintenance of the projects and that solutions reach the clients on time.
- Have an opportunity to go on business trips to visit clients and help them directly implement Teltonika devices into their business use-cases.
- Guide colleagues and customers by preparing wiki documentation or training.
- Test and perform quality assurance of the solution in the Germanregion.
What we expect of you:
- Have native German and fluent English language skills
- 1 year of telecommunications electronics informatics engineering education or previous work experience in technical or engineering fields (can be a student).
- Understanding or basic knowledge of telecommunication technologies (2G GPRS 3G 4G) CANbus BLE(this will be considered as an advantage).
- Passion for providing help to others caring willing to grow and enrich your technological know-how.
- Ability to work in a team environment whether consulting other team members or reaching out to others for assistance.
- Analytical and creative thinking and mindset for problem-solving and troubleshooting.
- Knowledge or work experience working with ticketing-based platforms (Jira GitLab OpenProject ServiceDesk).
What we offer:
- Great opportunities to grow in a strong and rapidly expanding company.
- Professional development through our career pathways
- Place where curiosity is key: here we share knowledge and learn in training courses conferences or business trips.
- Dynamic challenging work environment and cooperation-based internal culture.
Salary:
We appreciate everyones efforts and experiences so we offer an attractivesalary matching your skillset and field expertise.
If you have questions do not hesitate to contact our HR Team at
Teltonika aspires to become one of the global leaders in providing unique IoT solutions that contribute to making peoples lives easier. Since 1998 we have gained considerable experience and competence in electronics development and production. Today our areas of expertise include telematics networking telemedicine EV charging and electronics manufacturing. While proactively searching for new ideas and ways to create more value for our clients we also hope to create a better future for our employees and the communities we operate in. Our organisational culture is based on mutual trust and respect as well as creating synergy with our employees and clients.