Sr. Specialist, Operations
Sr. Specialist, Operations
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 75000 - 95000
1 Vacancy
Job Description
Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
Job Title: Commercial Loan Syndication Servicer
Location: Chicago
Department: Agency Services - Syndication Servicing Team
About Us
At CIBC we are dedicated to building relationships that matter by delivering exceptional financial solutions. Our Syndication Servicing Team plays a critical role in managing syndicated loans ensuring compliance and providing outstanding service to our clients and partner banks.
We are seeking a Commercial Loan Syndication Servicer to join our team. This role will focus on servicing commercial loans agented by CIBC US as well as loans agented by other financial institutions in accordance with the banks policies and procedures.
Key Responsibilities
- Act as a liaison between the bank customers and participant banks to ensure smooth communication and loan servicing.
- Reconcile CIBC systems with notices from other banks to ensure accuracy.
- Review and validate data integrity through appropriate reports.
- Analyze and review legal documentation for compliance and accuracy.
- Perform other tasks and projects as required within the department.
Qualifications
Education and Experience:
- Minimum of 2 years of experience in loan servicing within a financial institution.
Skills and Competencies:
- Detail-oriented with a strong focus on accuracy and integrity of information.
- Excellent prioritization and analytical skills.
- Ability to meet deadlines while delivering exceptional customer service.
- Strong communication skills both written and verbal.
- Proficiency in Microsoft Office applications (Word Excel Outlook).
- Experience with ACBS and Metavante systems is preferred.
- Understanding of accounting and banking systems.
Why Join Us
Career Growth: Opportunities for professional development and advancement.
Collaborative Culture: Work in a supportive and inclusive environment.
Comprehensive Benefits: Competitive compensation health wellness and retirement plans.
CIBC is an Equal Opportunity Employer
We are committed to fostering an inclusive environment where all employees and clients feel valued and respected. Applications from individuals of all backgrounds and experiences are encouraged.
What Youll Be Doing
The Specialist Operations Management demonstrates strong technical and system knowledge to review and analyze data to ensure quality assurance of transactions and maintain customer addition the role assists in the management of day-to-day operation and overall efficiency of the unit while seeking opportunities to streamline existing processes and procedures.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How Youll Succeed
Collaborative & Strong Communicator - Work collaboratively with Banking Centre employees and support Executors and estate beneficiaries on all aspects of the estate of a deceased client. Comfortable with phone conversations and phone etiquette.
Client-Focused - Escalate to banking Centre employees all issues that may impact the ongoing client relationship. Develop strong relationships with banking Centre employees to build sustained confidence in order to improve the overall client experience during what could be a very difficult and sensitive time in the clients life.
System Savvy - Able to navigate many varied systems and is technically savvy. Examples of systems used in this role: COINS ECIF CORFAX CORE ADP Broadridge.
Knowledge of products - an asset if you are familiar with any CIBC products; bank accounts; credit cards; lending; investments; mortgages etc.
Multi-Tasker - experienced with multi-tasking and working in fast-paced often-changing environment. Experience working in a team where processes and procedures are changing and updating.
Detail Oriented - Complete all necessary activities related to the processing of all parts of an estate. Act as the Subject Matter Expert on dealing with the estate of a client and the various product requirements to settle the deceased clients estate
Who You Are
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
You understand that success is in the details. You notice things that others dont. Your critical thinking skills help to inform your decision making.
Youre driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You embrace and champion change. Youll continuously evolve your thinking and the way you work in order to deliver your best.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because its the right thing to do.
Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability.
At CIBC we offer a competitive total rewards package. This role has an expected salary range of $75000- $95000for the market based on experience qualifications and location of the position. The successful candidate may be eligible to participate in the relevant business units incentive compensation plan which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employees needs; including Medical Dental Vision Health Savings Account Life Insurance Disability and Other Insurance Plans Paid Time Off (including Sick Leave Parental Leave and Vacation) Holidaysand 401(k) in addition to other special perks reserved for our team members.
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
IL-70 W Madison St 8th FlEmployment Type
RegularWeekly Hours
40Skills
Analytical Thinking Business Operations Customer Service Operations Management Operations Support Prioritization Process Improvements Technical KnowledgeRequired Experience:
Senior IC
Employment Type
Full-Time
